Usuário convidado
19 de dezembro de 2022
When I arrived the building looked shoddy and run down and had signs for a different name (Hyde Park instead of Avalon) although a sign with the old name on was still visible on the side. The room was quite small and looked nothing like the rooms advertised on the website. The room looked like it had not been cleaned in a long time: there were stains on the carpet and walls, the paint on the doorframes had been scratched off and the lightshade was covered in dust and cobwebs. In addition to this, the radiator was also covered in dust. Inside the bathroom the toilet hadn’t been cleaned, the extractor fan/vent was caked in dust, the mirror and shelf looked like they were going to fall off and the toothbrush holder was cracked. The listing when I booked said it included a free breakfast but this was not the case - there was no provision for breakfast whatsoever - and there were no toiletries supplied contrary to the listing. In general, the service was poor, the lobby smelt of stale cigarette smoke and the hotel was very noisy.
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