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Avaliações dos hóspedes
4.1/5
Muito bom
69 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.1
Atendimento4.1
Limpeza4.1
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Todas as avaliações(69)
Avaliações positivas(21)
Avaliações com fotos/vídeo(5)
Avaliações negativas(1)
Usuário convidado
Quarto grand deluxe king
Hospedou-se em nov 2024
Casal
1 avaliação
2.7/5
Publicado em 7 dez 2024
A room assigned to me is used room, no tidy up, rubbish everywhere. Terrible! Then, I have to go down again for changing another room. Moreover,
my booking is a king bed room, however, a twins bed room is assigned to me because of overbooking.
Very bad experience.
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Resposta da propriedade: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Santi_Rodriquez
Junior Suite With 1 Bedroom, 1 King Bed, High Floor
Hospedou-se em mar 2024
Negócios
38 avaliação
5.0/5
Excepcional
Publicado em 14 abr 2024
Very beautiful hotel godd breakfast.....................
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Resposta da propriedade: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon!With warm greetings,Sabine Lincke, Team Assistentin
Resposta da propriedade: Dear hotel guest, Thank you very much for your stay and the feedback you gave us. Too bad that we could not convince you in all points. It is of course our aim to be truly special for our guests, whether with service or otherwise, and we will work to achieve this goal. Things we can modify we will certainly change immediately, others at a later date. Hopefully you will give us another chance to convince you of our otherwise first class service. Sincerely yours, Sabine Lincke, Team Assistentin
Resposta da propriedade: Dear hotelguest,Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, just steps away from the train station and close to the zoo, as well as our central position in the heart of Leipzig.It's great to know that you appreciated the high ceilings and the views from your room, allowing you to take in the beautiful scenery of the entire city.We look forward to welcoming you back to The Westin Leipzig for another memorable stay.Warm regards,Aylin Algin - Team Assistant
Shijianlvxingjia
Quarto luxo (Deluxe King Room)
Hospedou-se em set 2024
Negócios
118 avaliação
5.0/5
Excepcional
Publicado em 27 out 2024
位置很方便。
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Resposta da propriedade: Dear hotel guest, thank you very much for your very positive feedback. Full points - great! We are particularly pleased that you felt so comfortable with us and that we were able to inspire you in all points. It is nice that you like our location.Visit us again soon - we are looking forward to welcome you! With many greetings,Sabine Lincke, Team Assistentin
Resposta da propriedade: Dear hotel guest, 感謝您對我們酒店的積極評價!很高興您對房間的空間感到滿意,並且享受了我們的便利設施。我們期待您再次光臨,享受更多美好的時光。 祝好,The Westin LeipzigSabine Lincke, Team Assistentin
Resposta da propriedade: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke, Team Assistentin
Felix Karl
Quarto grand deluxe twin
Hospedou-se em mai 2023
Sozinho(a)
15 avaliação
4.7/5
Incrível
Publicado em 3 jul 2023
Sehr gute Lage von wo aus die Innenstadt problemlos zu Fuß erreichbar ist. Frühstücksbereich ist sehr schön und die Speisen vorzüglich. Leider ist das Parken mit 25€ pro Tag unverschämt teuer.
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Resposta da propriedade: Dear hotel guest, Thank you very much for taking the time to evaluate our hotel. We are very pleased that you felt at home with us and that you praise our breakfast offer - we are happy to pass this on! Be our guest again soon! With warm greetings, Sabine Lincke Team Assistentin
Resposta da propriedade: Dear hotel guest, thank you for your stay and your feedback. We always try to satisfy our guests to 100% and work continuously on it. We very much regret that we could not achieve this in some points and assure you that we will take corrective steps immediately. We would be pleased if you would visit us again, so that we can prove to you that your experiences certainly do not correspond to our standard. Best regards, Sabine Lincke Team Assistentin
Usuário convidado
Quarto clássico queen
Hospedou-se em ago 2024
Sozinho(a)
53 avaliação
5.0/5
Excepcional
Publicado em 16 set 2024
性價比不錯,位置也很好。
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Resposta da propriedade: Dear hotel guest, there is no better motivation for our daily work than such positive feedback on your stay. We are very happy about your great valuation and would be pleased to welcome you again to The Westin Leipzig in the future. Yours sincerely, Sabine Lincke, Team Assistentin
JISU
Quarto clássico queen
Hospedou-se em abr 2024
Negócios
6 avaliação
5.0/5
Excepcional
Publicado em 28 mai 2024
시설 위치 편의시설 등 좋아요
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Resposta da propriedade: Dear hotel guest, thank you very much for your highly positive evaluation and compliments. 5 stars - great! We are especially pleased that you felt at home with us and that we were able to convince and inspire you all around. Be our guest again soon! With warm greetings, Antje Reichstein - Stellv. Hotelmanager
Resposta da propriedade: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful and we will analyse it internally. Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Antje Reichstein - Stellv. Hotelmanager
Joanna mxj
Quarto grand deluxe twin
Hospedou-se em jul 2023
Casal
4 avaliação
4.0/5
Muito bom
Publicado em 9 ago 2023
酒店四周道路在維修,出入不太方便。
停車一天24歐元
早餐還行,正常4星水平
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Resposta da propriedade: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful. We can understand that the access to the hotel is inconvenient at the moment. Unfortunately, there was a burst water pipe and we were forced to dig up the entire driveway. Fortunately, the work and therefore the access road will be fixed from next week.Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Sabine Lincke, Team - Assistentin
lyrbb
Quarto clássico queen
Hospedou-se em ago 2023
Viaje com amigos
16 avaliação
4.0/5
Muito bom
Publicado em 20 out 2023
位置非常好,酒店也很乾凈,設施比較老了,價錢便宜,性價比很高。
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Resposta da propriedade: Dear hotel guest, Thank you very much for the evaluation of your stay. We are pleased that we could inspire you and hope to be able to welcome you soon again with us. Best regards, Antje Reichstein - Stellv. Hotelmanager
Usuário convidado
Quarto twin deluxe
Hospedou-se em mai 2023
Negócios
13 avaliação
5.0/5
Excepcional
Publicado em 20 jul 2023
早餐人太多了,其他都很好
Traduzir
Resposta da propriedade: Dear hotel guest, we thank you for your stay and for your time to leave us a feedback. We are very pleased about your positive evaluation, because it shows us that we were able to convince you. Your constructive criticism is very helpful and we will analyse it internally. Visit us again soon - we would love to be your host in Leipzig again!With kind regards, Sabine Lincke, Team Assistentin