Hotel Kreuz Lenk

The friendliest and most helpful staff I’ve ever come across. On a Saturday night I needed to go to see a doctor, they found the one in the region on call and then the manager, Bjorn Heimagartner, drove me and refused to be compensated. After I was better, they helped me catch a train, called to make sure I caught it and made a special after hours dinner for me and friends. The very best of humanity. Many, many thanks!

We stayed here for one night on the Via Alpina trek. This is a very pleasant, large hotel with good sized rooms and immaculate bathroom. Our room had a small balcony which was nice to sit out on. There is a nice ambience about this hotel even though it is large. We ate in the hotel and had a very nice meal, the menu was quite extensive and the food well cooked and presented. The staff were all friendly and helpful and we had no issues. Breakfast was of good quality with a decent variety of food. A perfect location in the village. Would definitely recommend if visiting Lenk for whatever purpose.

We had room 205 with balcony. Despite being quite big, Hotel Kreuz manages to be cosy. Our room was fairly simple but it was fine and it worked. Not too many frills in the room but we still felt good in it. Very friendly check-in staff. We wanted lunch in the small and cosy restaurant facing the road and although the kitchen was actually closed in preparation for dinner later, when we said we were just looking for a bowl of tomato soup they let us in and served us nice soup and bread. All in all, a very positive experience.

My niece and I stayed at the hotel as part of a hiking trip. The hotel is centrally located. The reception folks were very welcoming and eager to answer any questions we had about the town and the train schedule. The room was large and the beds and pillows were comfortable. The room was clean and the balcony was a great place to hang out and watch the world go by. Breakfast is in a large, light filled room. The food was great!

Picked the hotel based on reviews, and because we wanted to revisit the Lenk-Zweisimmen area where we'd stayed before. About the sole positive points are the friendly staff, and the central location in town. Pool is okay but quite gloomy in the setup, and some maintenance issues. And dinner restaurant had a good menu and decent prices. Breakfast claims 3 star but with exactly 1 hot dish (boiled eggs) is closer to 2 stars. Same for the rooms, we had one with balcony; 20 square meters as advertised, but a really crammed bathroom with too small tub and lots of broken things. Like a showerhead that sprays 360' around and a broken WC seat. Beds are a bit comfy but on the low side, and again the crammed space makes it hard to access them; moreover we needed to leave the window open for ventilation which meant hearing the loud church bell every hour. Why they dare to book this (room with balcony) for over 200 francs in June when comparable accommodation in nearby Kandersteg or Adelboden asks 150 is beyond logic. It is 2 stars not 3, and without major refurb only attractive for tour groups (at a discounted rate).

wollte ein gericht mit spaghetti. antwort des kellners: haben wir nicht und machen wir nicht. nachfrage von mir: haben sie einen teller mit teigwaren oder nudeln: antwort kellner: wir haben nur teigwaren auf einem teller mit einem schweine-kotelett und einer pilzrahmsauce. ich: nein danke, ich möchte kein fleisch..... dann hatte es nichts für mich und ich konnte weggehen. meine frage: ist das möglich, dass eine gaststätte keine teigwaren hat im angebot?

Fußläufig zum Bahnhof und Marktplatz von Lenk liegt dieses in die Jahre gekommene 3-Sterne Hotel in zentraler Lage. Achtung: Je nach Zimmerlage stündlicher Kirchenglockenlärm! Das Personal am Empfang war freundlich, kann damit aber die veraltete Infrastruktur inkl. Aufzug und die unmodernen Zimmer nicht wettmachen. Das Gleiche gilt für Hallenbad und Sauna, wo keine Wellnessstimmung aufkommen kann. Das Frühstück bietet alles was man braucht, doch strahlt der Frühstücksraum keine Gemütlichkeit aus. Insgesamt ok für eine Übernachtung, aber aus meiner Sicht für einen erholsamen Urlaub nicht zu empfehlen.

Hôtel sympathique bien soigné avec un acceuil cordial. Les chambres sont bien équipée mais sans frigidaire, les salles de bains sont propres et soignées. Une piscine est également dans l'hôtel. Les restaurants et les terrasses sont spacieuses et agréables. Nous reviendrons avec plaisir.

Wir waren mit einer Gruppe von 22 Personen vorangemeldet. Leider war die vorangemeldeten Speisen schon über eine halbe Stunde verspätet angekommen und dann auch nur teilweise geliefert worden. Einige mussten nochmals 15 minuten auf ihre Speisen warten, währendem die anderen schon am Essen waren. Der Geschmack konnte leider nicht über die mangelhafte Organisation hinweg täuschen. Es musste mehrfach erklärt wegen was noch fehlt… Potenzial ist sicherlich vorhanden, es braucht aber sicherlich noch Unterstützung in diesen bereichen.