Reflections Lennox Head - Holiday Park

Our Delux cabin needed a lot of maintenance and heavy duty clean. Had good size fridge, tv and mini dishwasher. Rusty chairs on deck. Mould evident in shower, rusty bits. Cannot speak about other facilities available in the park. Was disappointed. Priced at what I would have paid in a hotel or resort per night. Stayed there as friends were camping and we wanted to be in the same location.

The park’s location, amenities and local staff are great. BUT the Reflections management should hang their head in shame. How the Reflections management could let the roads fall into the shocking state they are is disgraceful. This is not an overnight problem, we stayed here in May 23 and it was well started then. The pot holes are massive, the photos I’ve posted are a tiny representation of the whole park. WE are paying good money to stay here please Reflections show us some respect and maintain your park.

My elderly Mother booked the standard cabin while the rest of the family had 3 powered tent sites. The powered sites were great and ours had Astro turf, although many didn’t. Cabin number 10 had a queen size bed which was comfortable. The cabin is tired looking. She didn’t need to use the bunk bed which was just as well as the lower bunk is only centimetres off the floor. The cabin itself does not have any table/chair inside. There is a large table on the veranda with two chairs but because the table is too big, only one person can sit down as the 2nd chair is butted against the wall and you can’t squeeze in or get the chair out. The handbasin was extremely difficult to turn off unless you have a lot of strength and the shower was also very difficult to regulate- going from very hot to lukewarm. We have advised staff of this and they are going to look into it. The location of the park is magic, next to the Lake and opposite the surf beach and dog friendly off leash area. The staff were friendly and helpful. There are large pot holes in some parts of the road which can be a trip hazard, especially at night. The surf club opposite has a take away shop but does not have any dining room/bistro options which many surf clubs these days do. There are some nice cafes within walking distance.

Booked several sites for family holiday. Was asked to pay up front and did. Had a death in the family and asked if we could move the booking. Was declined, no refund and all our sites were re booked by other people. No empathy at all just greed. My family is down over $2000. I understand if the park were not able to fill our booked spots but this was not the case.

Always a pleasure staying at reflections cpark in lennox head . The staff are very nice and are jp for a chat or if you have a problem theyll get it fixed if they can. The manager Dan and his staff that ive dealt with when paying my site fees are Tia and Joylene all are very nice and helpful plus the added bonus is theres cafes and the beach all within walking distance so you can stay fit while on your break away. I'd recommend anyone with children or just couples and there 4 legged babies too (dogs /cats) they have powered non powered sites for caravans campers and motorhomes even the truck or 2 with longer sites plus basic cabins and glamping ones too and a beach just across the road and a town full of cafes and also a great walking track along the broard walk

Upon arrival I was a little disappointed to find that our friends site was not alongside us but behind us, after ringing and booking specific sites back in March and confirming site numbers when we paid in advance. Our site was lovely with a nice view. The amenities nearby were old but clean. We also used the newer ones. My friend said the showers were good and hot. Location was close to Lake and Beach.