Avaliações do Leshan COCO Yun Hotel

Resposta da propriedade: Dear VIP,Hello! Thank you for staying at COCO Cloud · High-altitude Hot Spring Designer Hotel. We are extremely honored to have your recognition of our hotel! Our hotel is located in the center of Leshan City, adjacent to the famous Jiaxing Road Food Street in Leshan. It overlooks Leshan Square and Lvxin Park, with convenient transportation and an expansive view! In the guest rooms, the floor heating is open 24 hours a day in winter! The central air conditioning throughout the house in summer makes your stay more comfortable! The 24-hour butler-style service makes your stay more enjoyable!All the staff of COCO Cloud look forward to your next visit.👏👏👏 Wish you a happy life and good health always!

Resposta da propriedade: Dear VIP, Hello! Thank you for staying at COCO Cloud · High-altitude Hot Spring Designer Hotel. We are extremely honored to have your recognition of our hotel! Our hotel is located in the center of Leshan City, adjacent to the famous Jiaxing Road Food Street in Leshan. It overlooks Leshan Square and Lvxin Park, with convenient transportation and an expansive view! In the guest rooms, the floor heating is open 24 hours a day in winter! The central air conditioning throughout the house in summer makes your stay more comfortable! The 24-hour butler-style service makes your stay more enjoyable! All the staff of COCO Cloud look forward to your next visit.👏👏👏 Wish you a happy life and good health always!

Resposta da propriedade: 尊敬的客人：您好！看到您提及的衞生問題，我們滿心愧疚，在此向您致以最誠摯的歉意。我們的布草是保證一客一消毒的，您提到的黃點點可能是去不掉的，查房阿姨檢查的時候沒有注意到這個地方，實在抱歉，您當時應該聯繫小管家，可以馬上給您更換床品的，泡澡的浴缸出現東西是因為它是沖浪的浴缸，之前的客人泡了玫瑰花瓣澡，沖浪的時候吸了很多進去，所以導致二次沖的時候沖了出來，這是我們工作的失誤，沒有在打掃的時候檢查徹底，給您帶來不好的入住體驗，也影響了您的心情，也希望您能給我們一次機會，相信我們已經徹底整改，下次入住一定能看到我們的改變和進步，祝您生活愉快，健康常在！

Resposta da propriedade: 尊敬的客人您好！看到您的反饋，我們滿心愧疚與自責，先向您誠心致歉。您提到的浴缸放水慢，經排查是下水管道局部堵塞，我們已安排緊急疏通，後續也會定期全面檢查，保證水流順暢，至於水果，已徹查與儲存環節，阿姨都是每天新鮮採購回來的，可能是因為放到了下午，實在抱歉，我們深知一次差評背後是您滿心期待的落空，酒店上下已立下“軍立狀”，全力整改，懇請您再給我們一次機會，相信下次重逢，定能讓您擁有超預期的完美居停體驗，祝您生活順心，萬事勝意！期待您的再次光臨。