Sleep Inn & Suites Indoor Waterpark

Worst trip I have ever experienced. Room had dirty towels had to call 3 times to get new ones then we had a late check in so we planned to play in the water park the following day after we arrived only to find out that after check out you have to leave which only allowed my daughter an hour to play before they told me I needed to leave the property even though the staff that was here this morning told me we could be here for the day.

food was great rooms where awesome an the kids loved the waterpark my family and I have stayed before an the customer service an overall stay every time was magnificent I give it a 10 out of 10

Friendly staff. The main attraction is the swimming pool. Everything up to basic standards.

Don’t let the indoor Waterpark fool you. This place is falling apart and dirty! There are stains all over the floor, mattress, and couch. Not far from the airport but the distance isn’t worth it. We stayed less than 24 hours and I’m so grateful for that.

Stay away!! I have travelled all over N America and western Europe of many years - I was on the road for an average of 26 weeks/year for over 20 years. This was among my bottom 5 experiences ever. 1) Even tho' there was a hiigh-tech Visio TV system installed, it didn't "work"; specifically, even tho' I rebooted 3X, each time I tried to access any set of channels, after searching for minutes, it gave a message that the internet wasn't connected, yet each time I went to "settings", and tht told me that internet was indeed connected, and the signal was strong. I went to the desk clerk, and he offered to let us change rooms. It was after 9:00 pm, and my wife wasn't feeling well, and the disturbance wasn't something she wanted to deal with. 2) the electrical outlets available over the desk were so old that I was unable to keep my phone charger plugged in. I had to unplug the coffee machine and the lamp. 3) Toilet didn't flush several times without the need to lift the tank cover and manually assist the lever and flush valve. 4) bathroom floor finish was so slippery with my athletic shoes that I had to be very careful not to fall (it was dry) 5) very poor attention to detail - a further example is that the alarm clock on the night stand was set an hour ahead, and the phone flashed that we had a message (non message was there). I will only tell people NOT to go there! it is not worth anywhere near the charged rate. Most Motel 6s are ahead of that particular facility!

The hotel was an excellent choice for our family. Our two toddlers 2 and 4 loved the water park. The hotel was fine - not the newest or fanciest - but the staff was uniformly excellent and accommodating. Manager Paige was very helpful, but all staff were kind, helpful and professional. I even saw a desk clerk help an elderly gentleman who had arrived at the wrong location. The desk clerk was very professional and gracious, ensuring that the gentleman's reservation was cancelled at the missed hotel, and moved to the Liberty location. The capstone was that the staff contacted us to ensure we retrieved a lost personal item that they located. Can't say enough about the great staff at this location!!!

I prepaid for both of my rooms for 2 nights each. I was charged at check in for both rooms for both nights again, and was told the authorizations was drop off in a few days. Instead, those transactions have posted and after contacting the hotel over a week ago, I have yet to be refunded

This is a nice place that is clean, comfortable, and quiet. The water park inside looked like it would be a treat for a family that had been traveling. Our bed was too soft for us, but was OK for one night. Breakfast was on the sparse side, but was just enough to get us on the road before stopping for a “ real “ meal.

We booked this hotel specifically for the indoor water park. Not even close to worth the money. Why have rules if they aren’t going to enforce them? People just show up and wait for someone to open the door. I saw one man and his young son that has the paper bracelets on. The hot tub was disgusting. The pool can not be heated. Older kids are unruly and unsupervised. Staff does not give one care. The bedspread is just gross with stains and needs to be retired. This was going to be a great place to take the grandkids when we come to KC (Liberty), we will find a hotel with a pool and be happier I’m sure.