Propriedades Pullman em Cidade Antiga de Lijiang

Thr view of the Snow Mountain greets you upon arrival at the hotel. Nice! The villa and hotel are well-appointed and the heated flooring is extremely welcome feature though I wonder why they didn't offer the heated toilet seat which is now a feature even in the family-run hotels in Shangri-la. We were given one of the furthest villas and had to rely on buggy service throughout the stay. So,I'd advise you check your villa location. The breakfast is sumptuous and food is overall respectable. What I find to be lacking is the absence of warmth from the service staff. They are not rude but it felt like they were just doing their job professionally. A few times I encountered issues and the first service staff assigned was unable to support. Compared to the rest of my last few hotels, they were rated the lowest in this area. So I'd recommend this hotel to those who just want to enjoy a great value stay and can be totally self-sufficient chilling in their rooms.