Propriedades The Unbound Collection by Hyatt em Cidade Antiga de Lijiang

Our stay was truly wonderful and beyond our expectations. From the beautiful surroundings to the heartfelt service, everything made this a very special experience for our family. What impressed us most was the amazing team behind the hotel. From the front desk, to the activity organisers, to the restaurant staff, everyone was warm, friendly, helpful, and attentive. We felt genuinely welcomed and well taken care of throughout our stay. It is not easy to find a hotel where the service feels so sincere and consistent in every part of the experience. The room arrangement was one of the most unforgettable parts of our stay. Waking up to the breathtaking view of Jade Dragon Snow Mountain was simply amazing. The view received so many compliments from our friends and family, and many of them even asked us more about the hotel because they were so impressed. It truly made our stay feel extra special. A very special thank you to Jennifer, the Front Office Manager, for her prompt replies and thoughtful arrangements before our stay. Her care and attention to detail made us feel reassured even before we arrived, and we really appreciated all the effort she put in to make our stay so well arranged. Another highlight was how kid-friendly the hotel is. There were so many enjoyable activities for children, especially the animal feeding sessions and campfire dancing. Our child enjoyed them so much, and seeing her so happy made the stay even more meaningful for us. The fact that she is already asking to come back says everything. Breakfast was also a wonderful part of our stay. There was a good variety, the food was enjoyable, and the setting was beautiful. Starting each morning with the peaceful view of the lake and mountains made the experience even more special. This hotel truly raised our expectations of what a great and luxurious hotel should be. It is not only a beautiful property, but also a place made special by a team that brings so much warmth, care, and dedication to every guest’s stay. Congratulations to the hotel for having such an outstanding team and such a wonderful place. Thank you for giving our family such beautiful memories. We will remember this stay fondly.