Horsted Place Hotel

Exeptional Service and Food. Never had better Fish in the Countryside. We‘ll coming back next year. After the really well done renovation the Restaurant looks astonishing. If you are in the Countryside you have to grab ab Drink in the Terrace with an marvelous view.

We visited here as we were given a voucher as a Christmas present last year. Wow, what a surprise. It's been brought up to date during its refurbishment. We loved it even though another party didn't like it. It's fresh , clean and comfortable. We had a lovely cream tea with a glass of bubbly. Well presented and served by a lovely young man whose name we didn't get. Thankyou.

Photos on line perhaps not the same as current decor and furniture now? Tried to book a Superior Suite and rang ahead to make sure it was a 6ft Superking bed. It shows it in the photos on secret escapes and on their website. A search of the reviews tells me there are Superking beds. But reception tells me no there isn’t any. That they had a refurb and put smaller beds in the rooms. You get 2 stars for making your target audience smaller. Customers like me will not book now as I don’t want to sleep in a smaller beds than o have at home. That’s not luxury to me!

Birthday lunch for my wife, made to feel as if we were the only diners despite being busy, service and food excellent, really nice to hear the piano being played, everything deserves a 5 star rating, only downside?,,,,,,,, none that I can think of.

Every 5 years I organise a weekend college reunion for a class of 14 plus partners who have remained close friends since graduating. October 2024 was our 50th anniversary & we held this event at Horsted Place. I can best describe the success of this weekend by stealing the words spoken to me by one of my friends & colleagues: "Al, it was a triumph!" The reason for this unmitigated success was because, under the leadership of the Deputy General Manager, the event ran like clockwork, with every single staff member 'onside' to make the weekend special. The hotel & grounds are magnificent & having taken 14 of the 17 rooms, I can safely say that there is no wrong or bad choice, with every room immaculate. The staff were, without exception, friendly, helpful, professional & attentive & their politeness & courtesy came naturally. The menus created for us by the chef were imaginative & befitted the occasion & the food itself did justice to the menus by being of very high quality. It is time we reduced the time interval between our reunions, the choice of venue is now a 'gimme'!

For 25 plus years we have been going to Horsted Place for special occasions such as birthdays, anniversaries, private family parties etc. I have not until today read reviews as it had always been one of the few local 'go to' places for a fine meal. Yesterday was our 40th anniversary. Horsted is a beautiful fine building that until this years facelift had a real air of quality. Not everyones tastes are the same but to me internally the new decorations and furnishings have lost some of its classical charm and charisma. Some may like it more, but not to my taste. We got the feeling as the evening went on that the style of staffing was a bit ad lib and not coordinated. For instance, nobody asks to take your coat when you arrive or even considers you might have had one when you leave. You have to ask for a wine list, and they then forget to take your wine order before trying to usher you to your table. It no longer has the decorum that it had. As for the meal, it was a disappointment. I know that on visits in previous years it has often been quiet, but you always got exceptional food. Last night was not by any means busy, so no excuses from the kitchen. The menu now is simple. As is the wine list. No problem with that. It is perhaps that they are now trying to welcome a different clientele. I would far prefer simple food beautifully prepared than a more complex dish beyond the skills of the kitchen. Sadly however there was nothing 'wrong' with our meal. It was just distinctively average, and on par with that produced by many of the lesser pubs in the area. They also skimp on some things. Looking at a previous review they still have not got to grips with their butcher, as the beef was tougher than you would expect of a quality establishment. With a butcher you get what you pay for. 250ml of wine should in effect be a third of a bottle, not just a slightly more full small wine glass. The problem here is that you are not paying average pub prices. Two average pre dinner drinks, one 2 course and one 3 course meal with 2 glasses of wine and a coffee was over £130. To me, comparing that with other local establishments serving similar quality it seems to be way over the top. Sorry if this upsets anyone, but that is just how we now find it.