The Shankly Hotel

Avaliações do The Shankly Hotel

The Shankly Hotel

Millennium House, 60 Victoria St, Liverpool, United KingdomVer detalhes do hotel
The Shankly Hotel
The Shankly HotelThe Shankly HotelThe Shankly Hotel
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1 noite

Avaliações dos hóspedes

3.9/5
Bom
123 avaliação
Avaliações verificadas
Agradável e bem localizado3.9
Comodidades3.7
Atendimento4.1
Limpeza4.0
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Todas as avaliações(123)
Avaliações positivas(20)
Avaliações com fotos/vídeo(8)
Ótimos quartos(13)
Excelente localização(9)
Avaliações negativas(3)
IbrahimAyesha
Hospedou-se em set 2022
Casal
1 avaliação
2.0/5
Publicado em 17 set 2022
No geral, o hotel parece bom, mas carece de limpeza e comodidades básicas. Marcas no lençol, sujeira ao redor da cama. Cabelo na banheira na chegada e o banheiro não havia sido limpo. Restam embalagens usadas de Suger e chá. Não há telefone no quarto para entrar em contato com a recepção. A equipe cuidou desses problemas rapidamente, mas não é o que você esperaria de um hotel quatro estrelas.
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Shannleighhh
Quarto de Luxo para 4 Pessoas
Hospedou-se em jun 2022
Viaje com amigos
2 avaliação
3.7/5
Publicado em 1 jul 2022
Adorável quarto com vista, mas as janelas poderiam ter sido limpas. Equipe de recepção agradável, mas segurança arrogante
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LarsonDaniel
Quarto de Luxo para 4 Pessoas
Hospedou-se em mai 2022
Viaje com amigos
3 avaliação
3.5/5
Publicado em 30 jun 2022
A localização era ótima, pois fica na parte inferior da cidade principal de Liverpool. Do outro lado da estrada tem alguns lugares para comer que eram bons, especialmente o lugar de carne. Chegamos às 14h30 pensando que poderíamos ter feito o check-in antes das 15h, já que a maioria dos hotéis não se importa, mas nos disseram que não e não antes das 15h. Além disso, o que não indica é o estacionamento que você deve pagar, embora o hotel seja proprietário do estacionamento e tenha sido informado que até mesmo os funcionários têm que pagar pelo estacionamento, o que é chocante. Também há um depósito de £ 50 que também não foi informado. O quarto era bom, mas eu diria que está um pouco degradado, parecia que um milionário o havia assumido, gastou uma fortuna no local e o passou para um membro da família e eles não se importaram com isso. Quando falamos com a equipe, eles disseram a mesma coisa: é apenas um hotel de festas e eventos de despedidas de solteiro, o que é uma pena. A equipe foi agradável, especialmente o cara do restaurante que me deu um café ótimo para conversar e experiente. As comodidades eram boas, mas nada de especial. Eu direi, no entanto, tentar telefonar para este lugar é um pesadelo, eles não atendem o telefone. Eu reservaria novamente, mas não com a família, mas os amigos seriam uma ótima opção.
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Kerri
Quarto de Luxo para 6 Pessoas
Hospedou-se em mai 2022
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 8 mai 2022
Reservei isso para um fim de semana para meninas. 6 de nós no total. A equipe era adorável e amigável. Quarto estava limpo. A localização era incrível, a 4 minutos a pé da rua Matthew. Definitivamente recomendaria e reservar novamente.
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Tom
Quarto de Luxo para 4 Pessoas
Hospedou-se em out 2022
Viaje com amigos
18 avaliação
5.0/5
Excepcional
Publicado em 24 out 2022
Bom e espaçoso. Jacuzzi foi um bônus agradável. Muito conveniente para o centro da cidade de Liverpool
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Usuário anônimo
Estúdio para 4 pessoas
Hospedou-se em out 2023
Casal
1 avaliação
2.7/5
Publicado em 20 out 2023
Hotel is in very good location ,very big with a big rooms.We stayed in the studio room 210 ,is like 1 bedroom apartment with kitchen,jacuzzi we was impressed of the size but we had a leak from the ceiling water dripping on the carpet,so we vent to reception to complain and ask for another room because it was not safe with electricity.Receptionist was not happy about as complaining she gave us another room no sorry nothing.we checked the new room and it was much smaller and no kitchen,so we had to go back and ask again for another room.So we went to new room 216 it was nice but toilet was dirty and toilet paper holder broken.Nice hotel but a bit tired
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WilliamsDonna
Quarto de Luxo para 5 Pessoas
Hospedou-se em nov 2023
Viaje com amigos
1 avaliação
4.2/5
Muito bom
Publicado em 13 nov 2023
Lovely room but could do more lighting near the mirror. Good customer service. Great location
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Usuário convidado
Hospedou-se em mar 2023
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 27 mar 2023
Fantastic location beautifully clean have stayed here b3fore totaly changed in respect of more of a party hotel they have got rid of a great deal of the football memorabilia more like a boutique hotel .some parts of hotel is looking tired .our room was good i would suggest a few little things I had no where to sit and put my make up on and couldn't see in bathroom mirror as had to lean over sink on my tip toes also trying to plug kettle in finding a socket that's not on the floor .Just a few little tweeks
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Kennedy83
Quarto duplo luxo
Hospedou-se em mar 2023
Família
1 avaliação
3.0/5
Publicado em 6 mar 2023
Firstly the bad points- *The Carpark was full of old furniture from the hotel and empty beer barrier preventing you getting parked, *The hotel has turned into more of a party venue hotel rather than the beautiful hotel it was when I last came with my daughter 2018. *tap in the kitchen area in our room only let out hot water and unfortunately the room stunk of what I could only describe as a sewerage smell? Whether the drains needed maintenance I’m not sure but I I just sprayed some deodorant around to help make it not smell quite as bad because I was so tired I didnt want to have to swap rooms. *There was also no phone to call reception which I found strange and the remote for the tv was missing the back of it. I put all this bad points down to the fact that when I previously came it was owned by someone who really cared about the maintenance and reputation of the hotel but now I’ve found it’s since been sold it seems the new owner isn’t as bothered and all what the shankley represented before eg, maintenance, luxury, football themed has kind of turned more into a tacky themed hotel and doesn’t feel classy anymore. I’d probably not stay here again as it’s not the same as it was and just the whole feel of hand hotel is different. It’s not the best if you have come with kids as there’s lots of drunken guests in the hotel and it’s noisey but thank goodness it’s a large hotel as you don’t hear the noise from downstairs. We were on level 3. Our room was lovely and big with a large double bed and 2 twins pushed together, a kitchen area with tea bags and coffee (no biscuits but that didn’t bother us as we had snacks with us The upsides were- *Staff were pleasant, *breakfast was amazing with everything you could possibly as for, *hotel was mainly quiet on the 3rd floor, room was on the whole clean and had a hair dryer, iron and ironing board with a safe. * . The bathroom was lovely especially the bath as it was a jacuzzi with a waterfall shower. Everything was clean from what I could see.
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Usuário anônimo
Quarto duplo luxo
Hospedou-se em jun 2023
Negócios
3 avaliação
3.2/5
Publicado em 10 jun 2023
Okay. Bathroom wasn’t very clean but the location was good. Staff were friendly enough. Room size was very big. For the correct occasion (big group/stag party etc) this is the perfect hotel. The bed was comfy. The pint of Moretti I ordered at the bar was overpriced and flat also. Personally I wouldn’t return but definitely serves its purpose well.
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Usuário convidado
Hospedou-se em jun 2023
Casal
1 avaliação
3.2/5
Publicado em 5 jun 2023
Room was ok location great however tv didn’t work in room and the blue tooth speakers too little disappointed we also ended up in a disabled access room so no bath heavily pregnant would have been great for a bath or just the things in room to work last hotel stay u too my baby arrives overall disappointing wouldn’t book again
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David
Estúdio para 5 Pessoas
Hospedou-se em mar 2023
Viaje com amigos
1 avaliação
4.2/5
Muito bom
Publicado em 19 mar 2023
Great hotel well worth it only downside have to pay £15 car park
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Usuário convidado
Quarto de Luxo para 4 Pessoas
Hospedou-se em set 2022
Família
1 avaliação
4.7/5
Incrível
Publicado em 27 set 2022
It was very nice and I’ve enjoyed every minute of the stay. I’m looking forward to go there again.
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Sue
Quarto duplo luxo
Hospedou-se em ago 2022
Casal
1 avaliação
3.0/5
Publicado em 22 ago 2022
Absolutely appalled when I walked in to see all shankly items had gone and been covered by a gorilla theme. You come here for the memories of shankly hence the hotel name. If I knew this I definitely would not of stayed here. Disgusting. You also have to pay £15 to use their parking on top of the rest you have paid to stay here. Guests shouldn’t have to. Bill they have let you down.
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Usuário convidado
Quarto de Luxo para 4 Pessoas
Hospedou-se em jul 2022
Viaje com amigos
2 avaliação
2.0/5
Publicado em 19 jul 2022
Visited here in 2018, they had the facility to listen to music through a blue tooth speaker built in to the walls, soundproof, and have since removed this option. Unless customers want to upgrade to a level 4 or 5 room (in which I bumped into two people in the lift going up to level 5 who said they couldnt connect either and that its a scam. The hotel have removed all window handles so you cant open the windows in the room even though they have catch cables to keep the windows from opening more than a little already. Air con was broken and on arrival the reception told us that the cost of the hotel room being paid before arrival wasnt enough. We had to pay a £50 deposit EACH to be given a room card. We complained to the hotel reception on 3 different occasions and were told to report to trip.com Trip then spent every day for a week chasing up the hotel for a response on the complaint, in which the hotel said no complaints were made and denied all claims of our experience. Trip.com offered 30£ equivalent in trip.com points to be added to my account, I accepted this and trip only provided £21.08 to my account due to 'the exchange and transfer rate from GBP to trip.com tokens. So Ive been fully had off here. Will never stay at the shankly again, it was embarrassing to invite and be so excited over returning to a place that was so impressive the first time to be messed around and disappointed so much the second. Will also stick to *********** in future
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