Usuário convidado
29 de junho de 2023
If I can start with one piece of advice, stay somewhere else, My wife stayed over in Llandudno after attending an event, they had booked 2 rooms, staying somewhere else wasn't an option, the key to the room was missing and my wife was offered a master key ?, The snip didn't work on the inside of the lock, her friends did, My wife and her friend are world travelers and used to seeing some sights and having to put up with bad service etc, this goes over and beyond bad service, was booked through **********, tried to contact them but the 4g signal kept dropping off so no contact, had genuine fear for her safety, hotel wasn't interested, spent the whole night with her bag behind the door and didn't sleep, after a lengthy process back and forth with ********* she was refunded for the room, the saftey issues were not addressed and the hotel never ever replied to her or **********, There is a genuine reason to be concerned if you stay here, there was people up and down the corridors as you'd expect in a hotel, how many people have been in a hotel and gone to the wrong room to find a key didn't fit, not a problem in this place, So if I could sum it up in a few words " stay somewhere else "
Traduzir