Novotel London Blackfriars

Avaliações do Novotel London Blackfriars

Novotel London Blackfriars

46 Blackfriars Road, Southwark, London, SE1 8NZ, United KingdomVer detalhes do hotel
Novotel London Blackfriars
Novotel London BlackfriarsNovotel London BlackfriarsNovotel London Blackfriars
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1 noite

Avaliações dos hóspedes

4.3/5
Muito bom
117 avaliação
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades4.3
Atendimento4.2
Limpeza4.3
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Todas as avaliações(117)
Avaliações positivas(17)
Avaliações com fotos/vídeo(4)
Proprietário cordial(5)
Oluwakemi
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em dez 2024
Viaje com amigos
3 avaliação
4.0/5
Muito bom
Publicado em 8 dez 2024
Hotel location extremely perfect with good proximity to attractions. Very close to the train stations which makes is great, surrounded by food restaurant with options to pick from. However, the 2nd bed was not made until we came had to call and cleaners walked in on us without knocking was very bad as we could be dressing up without any notice. Pool was lovely with the sauna. Front staff were very polite as well. Overall great experience
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Jessicasimmo
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em mar 2024
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 18 mar 2024
Lovely hotel, situated close to the underground which is great for commuting around. The hotel was clean and staff were helpful, we had an evening meal which was well priced and lovely would highly recommend
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Resposta da propriedade: Dear Jessicasimmo,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Tripi
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em fev 2023
Família
4 avaliação
5.0/5
Excepcional
Publicado em 27 fev 2023
Very thoughtful and well mannered services. Especially the very kind and gentle man at the front desk. He always took care of the guests first and eventually made them feel comfortable like their home and their problems can be figured out whatever the guests problems were he did his best to solve. I misunderstood what he said so I got the wrong room which had two single bed and I already took a shower in the bathroom. He kept saying don’t worry and gave me couple of suggestions and finally I chose I had a extra bed so that my son could sleep on his own bed. Also, I was dead tired from a long journey and he did sympathized how I felt and tried to give better service like asking housekeepers any available rooms for me and my sons to have some rest. I do appreciate your thoughtful services.
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Resposta da propriedade: Dear Tripi,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
SalemMohammed
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em fev 2023
Viaje com amigos
16 avaliação
5.0/5
Excepcional
Publicado em 20 fev 2023
Amazing hotel, amazing service. Safe and cozy!! I definitely recommend it
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Resposta da propriedade: Dear SalemMohammed,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Usuário anônimo
Quarto Queen Premium Superior
Hospedou-se em jan 2023
Casal
9 avaliação
5.0/5
Excepcional
Publicado em 8 jan 2023
Absolute loved it. Beautiful hotel. Lovely room. Completely fabulous I would definitely stay again
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Resposta da propriedade: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Usuário convidado
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em out 2022
Família
5 avaliação
3.5/5
Publicado em 10 out 2022
Daily cleaning and refill services needs improvement
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Resposta da propriedade: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alberto BiollinoAssistant Front Office Manager
Usuário convidado
Quarto Superior Premium com Cama Queen Size e 2 Sofás-cama de Solteiro
Hospedou-se em jul 2024
Família
6 avaliação
5.0/5
Excepcional
Publicado em 26 jul 2024
在英國價格和服務基本相符。入住時是ATTILA先生接待的,其態度温和耐心細緻友好!定的本來是三張床的房間,價格比只有一張大床和一張單人床高,他不厭其煩的帶着參觀不同房間等,承諾給補送一張單人床。酒店早餐食物品種多尤其是慢火煎蛋火候恰到好處,設備齊全,就是餐座有點擠有時鄰座起身挪動座椅會收到幹擾。
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旅遊人士A
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em fev 2024
Família
6 avaliação
4.0/5
Muito bom
Publicado em 3 mar 2024
酒店地點很方便 2分鐘就到鄰近Southwark station,梳化床也很舒服。唯一不好的地方就是浴室的磨砂玻璃有點透明能看到人影,和家人住不太方便。
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Resposta da propriedade: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
lich0308
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em set 2024
Viaje com amigos
10 avaliação
5.0/5
Excepcional
Publicado em 9 out 2024
幫朋友待定,地點很方便就在意大利廣場旁邊,樓下有麥當勞肯德基,還有中餐館。適合在這裏參加團隊的人入住。
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Benjamin Henri louis
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em abr 2024
Viaje com amigos
2 avaliação
5.0/5
Excepcional
Publicado em 29 abr 2024
Hôtel parfait ! Bien situé ! Calme ! Avec piscine réservable 1h par Jours ! Le régale !
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Resposta da propriedade: Dear Benjamin Henri Louis,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Usuário convidado
Quarto Queen Premium Superior
Hospedou-se em set 2023
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 12 out 2023
房間比較舒適,服務挺貼心,在語言交流沒有那麼順暢的情況下非常有耐心,不厭其煩的多次結束,沒有任何不耐煩
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Resposta da propriedade: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Usuário convidado
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em jun 2024
Família
2 avaliação
5.0/5
Excepcional
Publicado em 14 jul 2024
地理位置很方便,條件還可以,推薦入住
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Usuário anônimo
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em jun 2023
Viaje com amigos
4 avaliação
4.7/5
Incrível
Publicado em 12 jun 2023
房間挺好的 就是沒有補紙巾;距離地鐵站比較近 去周邊景點方便;遇到的工作人員比較熱情 服務很好 半夜還有幫我們叫出租車
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Resposta da propriedade: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel London Blackfriars.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alberto BiollinoAssistant Front Office Manager
Joan
Quarto Superior Premium com Cama Queen Size e 2 Sofás-cama de Solteiro
Hospedou-se em out 2023
Negócios
20 avaliação
4.0/5
Muito bom
Publicado em 10 out 2023
歐洲十幾國,沒有服務比國內好的。 衹談價格,不談服務。
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Resposta da propriedade: Dear Joan,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alberto BiollinoAssistant Front Office Manager
Usuário anônimo
Quarto Superior Premium com Cama Queen Size e Sofá-cama Individual
Hospedou-se em jun 2023
Família
10 avaliação
3.0/5
Publicado em 28 jun 2023
臨時在晚上23:00左右租都要差不多2000港幣,貴
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Resposta da propriedade: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel London Blackfriars. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Alberto BiollinoAssistant Front Office Manager