The Z Hotel Gloucester Place

Not clean. Service was not that good! Constructions is going on and noisy from early morning. Water served in the reused bottle was not clean

Very bad hotel. Booked a junior suite room, but it’s on the basement floor. It’s totally different with the photos you see on the app.

Easy access, but the elevator only goes to the 2nd floor and you will need to bring up the suitcase by yourself. Tiny rooms but clean. No working desk or space in the room.

地點方便！

Для короткой поездки нормально

Great hotel on a quiet street. My room on the 1st floor faced the street, but hardly heard anything at night. About a 45 minute walk to all the major attractions, so if that’s not your thing then perhaps look for something closer. While it may seem quiet, only a couple streets over there are plenty of shops and restaurants.

Great location for exploring Marylebone, Regent’s Park, Mayfair, and Hyde Park. We opted for a room with a window so we didn’t end up in the basement but our ground floor room only had a skylight. The room was modern, very clean, roomy enough for a night or two. Our room even had a closet which was a plus but the bathroom lacked much privacy. Being a member (free to sign up) meant we were treated with wine and cheese each day which was a nice perk. The room was quiet but the very secure bolt on the entry door onto Gloucester Street was extremely loud and kept us awake every time a guest entered or left our townhouse…which seemed frequent. The AC was top notch which was appreciated as it got quite hot during our stay.

The whole place is really sketchy and some of the rooms are UNDERNEATH a 24 hr kitchen. I was put in one of these rooms, staff were moving furniture until 1am and then started again at 4am. I asked to move rooms and cancel my second night. The manager was incredibly aggressive about this and told me I couldn’t move if I also wanted to cancel my second night essentially making me choose between the noisy room and being forced to stay at the hotel, he made a number of aggressive comments to me during this exchange so I chose the noisy room to escape the hotel as quickly as I could. All I wanted to do was get out of there as quickly as possible to escape the manager. I ended up moving to a different hotel and can’t describe the relief I felt checking in to the new hotel finally feeling safe after the ordeal. If you are a woman travelling alone DO NOT STAY HERE