Britannia International Hotel Canary Wharf

Do not go for the windowless rooms, a tiny dirty room, disgusting scent at the lobby. I will never book this hotel again.

Location was great for this hotel,clean and comfortable room but a little bit noisy!

My stay at Britannia International Hotel in London was thoroughly disappointing. The hotel fell short in numerous ways, from a lack of essential amenities to the absence of special services for international travelers. Room service left much to be desired, and they even charged extra for it. The rooms were of average quality, with single and double beds significantly smaller than standard sizes. To make matters worse, our room went uncleaned during our 4-night stay, despite them promising to do so on the 3rd day. When we requested room cleaning, no one showed up, and we returned to a messy room at night. Even towels were not provided, and we were told to collect them from the reception ourselves. Adding to the frustration, Wi-Fi service was not available in the rooms, which is especially astonishing in an international hotel where travelers from all over the world stay. What's even more perplexing is that the Wi-Fi was a paid service, which is entirely unreasonable for an establishment that should cater to the needs of international guests. This overall experience fell far short of expectations, and I would not recommend this hotel. To summarize, the issues encountered during my stay at Britannia International Hotel in London were: 1. Lack of essential amenities. 2. Absence of special services for international travelers. 3. Subpar room service with additional charges. 4. Rooms with beds much smaller than standard sizes. 5. Failure to clean the room during the promised schedule. 6. Inadequate provision of towels. 7. Paid Wi-Fi service not available in rooms. These problems collectively contributed to a highly unsatisfactory stay at the hotel.

The hotel is well located and was once richly . But that was a long time ago and now it needs renovation. The hotel does not clean the rooms or change the towels during accommodation. The cleaners do not go into the rooms. In our room the window was broken and screwed down with an ordinary screw. Rooms overlooking the street are very noisy. The hotel is not bad

hotel was ok for one night, the bed was not comfortable but location was really good. It is very close to canary wharf. Amenities are very old but the pizzeria food was good.

Good.

Staff was amazing - professional and polite. Bit understaffed at times, but they did their best. Amenities were a bit lacking, as they didn't even have a toothbrush or slippers provided within the room. The room was really cheap, but I'd rather have a toothbrush and slippers over an ironing board within the room. Location was pretty good, just a 7 minute walk to the Tube.

Absolutely filthy. Currently in dispute with Trip about this hotel. Given the price, location and the last minute need for work I thought this would be ideal. Too good to be true. Avoid at all costs. Dodgy clientele too, not sure if they are refugees or displaced people the council are putting up, but I wouldn't be surprised. Didn't feel safe at all. I left and checked into the Hilton nearby.

Booked this trip for my finances birthday. The hotel is outdated which we were aware of and no issues there but if you’re looking for something modern it’s not the place for you. The lift doors were very sticking and didn’t seem to open properly and had a bad smell to them. Checked in ok, went to our room which had the heating on full blast and the temp was showing at 39c. We tried to open the window but it was held closed by just a screw. The bed was very comfy to sleep on but we only stayed one night so wasn’t too bad. The next morning we were disturbed by housekeeping entering our room at 8am saying hello then quickly exiting and then hoovering the corridors banging the walls and our door. We told reception about this but was greeted by a rude member of staff who pointed to another lady then walked off. The lady behind the desk said she’ll talk to housekeeping again so sounds like this happens a lot. We then decided to go for breakfast to be told it was £15 each! Apparently when you check in you can buy breakfast at a discounted rate of £12.50 but no one told us or offered this at check in. We decided to go elsewhere for breakfast. All in all we had a good trip to London but will not recommend this hotel or ever be returning again. I wish I had spent a bit more and gone to a better hotel.