Hour Glass Hotel

My experience at The Hour Glass Hotel was outstanding, largely thanks to the exceptional service provided by Wojtek. From the moment I arrived, he demonstrated a professional, friendly, and helpful attitude. His attention to detail and willingness to assist with anything made my stay even more enjoyable. I highly recommend this hotel, not just for its facilities and price, but for its dedicated staff, especially Wojtej. Thank you for making my visit unforgettable!

I like to think my reviews are honest as you can get so hope this helps people to make their own mind up. This is a budget priced hotel so if you want The Ritz, spend the money, and don't complain for what this Hotel offers. Check in was easy, arrived at the hotel and went to the bar and was quickly shown to our room. Hallway is basic, carpet a bit dirty but not worn out. Room very clean and spacious, the toilet seat a bit loose and the bed sheet had a small rip in it. The carpet was fairly new and en suite bathroom was very clean and quite new, as was the bed. Windows have curtains but could do with blinds or nets to help block out views from the adjacent flats. Only had one pillow each, but asked for another and was given one no problem, plentynof towels, tea, coffee and milk. Again just ask for more and they happily oblige. The bar was quite cheap, nicely priced with excellent choice of drinks and snacks. Locals all seemed friendly, even though the surrounding area looked derelict and deserted. 10 min walk towards the city is a lovely area and a great coffee shop called HEJ, quite cheap and very good quality food and drink. Plenty of transport locally but UBER taxis were only between £7.50 and £16 from the City to hotel depending where you were being picked up and dropped off. All said, a great friendly stay, not the Savoy, but doesn't claim to be either, and yes, we would definitely stay again.

Checked in for my birthday weekend in London. Staff in bar were all very friend and so helpful. Paid the £8 per day to park the car outside. Was given the keys and shown to the room. Room itself was clean and tidy. Bed was solid. So woke up each day with back like pebbles. Only one pillow each wasn't fun either. On the whole though I very much enjoyed my time away staying here.

The manager (sweet polish girl) and her colleague (young man) were super nice and welcoming. Made one feel right at home. The room was tidey as were the loos and showers. Great spot. Will be back again to stay and also visit the quintessential south London local pub downstairs.

Lovely staff who went above and beyond for residents. awesome atmosphere. Very reasonably priced too. Relatively central and secure and good drinks. Didn't try the food but thoroughly enjoyed my stay and will be returning! Thank you staff @ hourglass

This place was a massive disappointment. The facilities and cleanliness was well below par and I can't believe there are positive reviews on Trip Advisor and ***********. When I explained that I refuse to stay there and would like to request a refund, all sorts of excuses came out. They said the manager is not available and I should come back at another time. I feel like I was robbed.