The Inn at Palo Alto

This is a wonderful boutique hotel. The infinity pool and jacuzzi overlooking the trees and river with a view of the volcan Baru are spectacular. We had the river suite and highly recommend it; it's right by the pool and river. The staff are so nice and friendly, and Marcelo makes an awesome mojito! Breakfast is a nice plus, with a beautiful view of the rainforest. We had a magical stay!

The Inn at Palo Alto is lovely to look at, however I would never stay there again nor recommend anyone else does. There is no one on site or any emergency contact number posted after 9 PM. At 9:30 we had a significant and scary electrical problem in our room (overhead light would not turn off and there was cracking noise at the wall switch). The owner’s parents live on the property so we went to them for help and they just shouted at us through a closed window to, “Go to sleep.” Would that we could! Eventually the owner, Justin, showed up and treated us extremely dismissively but did change our room. All of this soured us on our experience and I have no reason to believe it will be

The Gardens are breathtaking- we loved the setting it felt like we were far from anyone and everything and the views are amazing! The rooms were lovely and the staff were very helpful. Breakfast was brilliant a lovely buffet that !! We will definitely be back!

My family traveled around Panama for 2 weeks and stayed in 5 different hotels. Every place we stayed in treated us with so much care and hospitality. This place had none! It’s unfortunate because the hotel is in a very pretty location. It’s run down but pretty but the owners are uncaring. It’s very obvious they treat their staff badly too because the staff don’t seem to care about your stay either. The buildings are very run down and nothing is being upkept. The website says a free welcome drink and when we asked about it they said they don’t do that. They also offer no bottled water at all. Every hotel we stayed in had free water and they had none. Not even when you arrived after a long day of travel. So anytime we ran out of water we had to make our way into town to get it. It also says there is a Panini bar and they offer no food except breakfast. Very inconvenient for a family after long days of sight seeing. This place just lacked care. The power goes out every night which is normal but there are no flashlights available or lanterns. Nothing helpful here. The worst part was the owner sits at breakfast every morning talking loudly about weird politics and complaining about his staff. This hotel is very misrepresented with lies on their website. We had meals at other places in Boquete and everyone was kind and helpful. So many great places to stay in Boquete. This is not the place.

This is a lovely, well cared for hotel. It includes a really nice breakfast and an incredibly helpful staff. The room is spacious and comfortable. The gardens are stunning and the pool and hot tub add a special ambiance to the whole package. Without a car it is,a bit of a hassle getting to and from the center of town - but should not deter you from staying here. There is also a workout room and a beautiful garden area to watch the many birds in the area.

We truly enjoyed our stay here. From the moment we checked in, Jasmine was extremely friendly and helpful. She showed us our room and it was great. We walked the property and the gardens were absolutely beautiful. The next morning, we had a great breakfast and met the gardener. We enjoyed talking with him about the various plants. Then, later, we met more staff to include Marcelo. He was quite friendly and helpful as well. And, on our final morning getting the great breakfast, it was a pleasant surprise as we had omelets made to order for us. We also met the owner. Every staff member was friendly and helpful. We do plan to stay again on our next visit to Alto Boquete!