Art Deco Hotel Montana

Avaliações do Art Deco Hotel Montana

Art Deco Hotel Montana

Adligenswilerstrasse 22, Lucerne, Canton of Lucerne, 6002, SwitzerlandVer detalhes do hotel
Art Deco Hotel Montana
Art Deco Hotel MontanaArt Deco Hotel MontanaArt Deco Hotel Montana
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1 noite

Avaliações dos hóspedes

4.5/5
Ótimo
74 avaliação
Avaliações verificadas
Agradável e bem localizado4.6
Comodidades4.5
Atendimento4.5
Limpeza4.5
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Todas as avaliações(74)
Avaliações positivas(42)
Avaliações com fotos/vídeo(10)
Avaliações negativas(3)
Chak Heng Andrew
Quarto Penthouse à Beira do Lago
Hospedou-se em mai 2023
Casal
27 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2023
hotel service is perfect. The view is phenomenal for Lakeview penthouse rooms. There are restaurant and bar by the lake, but a room service to the room and have dinner at balcony is even better. Ordering room service can be done via tablet, very convenient. But remember there are service charges for room service. Sadly is the room we checked-in was without a bathtub. Will consider to get the outdoor bathtub room next time.
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Patrick
Quarto queen
Hospedou-se em abr 2023
Casal
1 avaliação
3.2/5
Publicado em 27 mai 2023
As as Swiss, I never travelled much inside Switzerland. I am usually travel around in Asia, like Japan, Thailand, Taiwan. So I was seriously shocked how low quality the Swiss Hotels are. Besides this I was also in Interlaken, and have to say the hotels are mere Motel standard at a price tag from 300-500$ for 15m² not even clean. And it's not only this Hotel, many others around I had Lunch or Dinner are in such bad condition But to the "Art Deco" Montana... The best part is at the beginning. Reaching the entrance by a Cogwheel Car, is great, the lobby is nice as well and the terrace with lake view is beautiful. But then, comes the issue, the price changed, the day of the check in was 180$ cheaper for the same room than when I booked it. We didn't get any compensation which i didn't expect i Switzerland anyways, still a bit disappointed. But ok... off to the hotel room. The pictures prepared me to not have too much expectations but, the reality is just so heartbreaking worse. I stayed in cheap hotels for 80$ in China or Thailand with same standard. The Dyson Hairdryer didn't save the impression. We were the first 30 minutes really depressed, sitting on the bed full of regrets going to lucerne. It's all so cheap made for that price. Well, we recovered and left the hotel for travel. But bottom line, the cheapest hotels in Switzerland are barely worse than the range from 400-600$ like the Montana. If wanna luxury, better opt for those instagram famous Hotels for 1200$ + Anything else is all the same low standard. Side Note: In Switzerland 3-4 Stars Hotel Minibar is not free.
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6/9
Usuário convidado
Quarto deluxe
Hospedou-se em nov 2022
Casal
3 avaliação
4.5/5
Ótimo
Publicado em 23 dez 2022
A great hotel situated just at the hill, with a great view of the lake. Can be a tad expensive, but the hotel is high tech and the rooms are comfortable, warm and feels like home. Love the duck in the bathroom too!
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Usuário convidado
Hospedou-se em fev 2023
Negócios
6 avaliação
5.0/5
Excepcional
Publicado em 6 abr 2023
還是好評,看我連續住評價
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Usuário convidado
Quarto Duplo à Beira do Lago
Hospedou-se em jun 2022
Família
34 avaliação
5.0/5
Excepcional
Publicado em 21 ago 2022
風景非常漂亮
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Crippa75
Hospedou-se em jun 2024
Casal
4.0/5
Muito bom
Publicado em 3 jul 2024
Um hotel com mais de 100 anos e que continua extremamente atual. Com uma das vistas mais belas à beira do lago e com peculiaridades como um funicular que leva os hóspedes até à beira do lago. Talvez, para quem tem problemas para caminhar, o ponto negativo foi que ele está há uns 700 metros de downtown. Para nós era o nosso exercício de caminhada, que fazíamos muito felizes. Além disso o hotel tem convênio com uma ótima academia, que inclusive é um dos centros de treinamento olímpico. Tivemos um upgrade de apartamento e ficamos num belíssimo apartamento, com jacuzzi na área externa (além disso, o chuveiro tinha um sistema de sauna, e havia uma outra banheira no apto). Restaurante e café da manhã: ótimos.
Resposta da propriedade: Caro Crippa75 Muito obrigado pela sua fantástica avaliação e pelo seu feedback pormenorizado! Que bom que gostou tanto da sua estadia connosco. Teremos todo o prazer em recebê-lo novamente e enviar-lhe os nossos melhores cumprimentos. Com os melhores cumprimentos da equipa Montana
Imogenblow
Hospedou-se em out 2024
Casal
5.0/5
Excepcional
Publicado em 5 nov 2024
What an incredible stay! The entire team was lovely and the room was one of my favourites from our entire 7 week trip. What a stunning view from our balcony, and gorgeously designed rooms with good taste in decor. We loved everything about this hotel!
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Resposta da propriedade: Dear Imogenblow What a fantastic review! Thank you so much for your kind words and your feedback. Its a pleasure to read, that you loved everything about our hotel. Best regards, your Montana-Team
Bobbieeeeeeee
Hospedou-se em set 2024
Família
2.0/5
Publicado em 21 out 2024
We arrived at the hotel. As we entered the hotel tram the door slammed close on my arm. It was bruised but the hotel said that this is not America and they don’t have a way for you to complete an accident report. Most of the hotel staff did not speak English. We never experienced a European hotel like this one. Our first room faced a construction site. Our tour promised us a lake or Mountain View. We had to pay a lot more money to upgrade. The hotel did nothing to accommodate us other than provide a king bed.
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Resposta da propriedade: Dear Mrs. Saggese Thank you for your feedback after your stay at our hotel. As explained on site as well as via e-mail, we are sorry you bruised your arm at our funicular. Nevertheless it is true, that the Swiss system concerning accidents is not the same as the American system, which means that there are no claims forms to fill out here, as is the case in America. What our head of reception on site and our Rooms Division Manager have already tried to explain to you multiple times is that the usual procedure in such a case is for the injured party to go to the doctor and report any damage to their insurance company themselves. What we have also already tried to explain to you is the fact that not every guest on the Viking River Cruise can have the same room category, as we have 16 different room categories in our 63 rooms. In addition, the room allocation is done by Viking itself. We regret that the room assigned to you did not meet your expectations. Once again, we’re sorry for any inconvenience you experienced, and we hope that despite these issues, you were able to enjoy other aspects of your stay. Kind regards from the Montana-team
RetirednLove2travel
Hospedou-se em jun 2024
Sozinho(a)
5.0/5
Excepcional
Publicado em 8 jul 2024
When I arrived a the Art Deco Hotel Montana, the reception was very informative, warm and welcoming! Very professional and helpful in every respect! My room at the hotel was a Grand Deluxe Lakeside. I was a bit disappointed that it wasn't the corner room shown online with the two balconies, but the balcony I had provided an amazing view of Lake Lucerne and Mt. Pilatus! The welcoming glass of champagne and bowl of nuts was a definite plus! The bathroom is amazing with the rainshower and the separate soaking tub! The lemon scented bath salts provided a relaxing soak after a long day of touring. The breakfasts were simply fabulous! In fact I enjoyed this hotel so much that I stayed an extra three days even though I had pre-paid hotel accommodations at another hotel with a group tour - about a 6 minute walk away! The funicular was a fun way to get to and from the street and the walk into the city center along the lakeside was very refreshing! My stay from start to finish at the Art Deco Hotel Montana was incredible! So spacious and so bright and colorful! And the A/C was the coldest I have ever experienced in Europe! The room service was wonderful as well! This was part of my 23 day European vacation and absolutely one of my favorite hotels!
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6/22
Resposta da propriedade: Dear guest What a wonderful review you left us here! Thank you so much for your feedback, we are so happy you enjoyed your stay and also that you stayed even longer than initially planned. It would be great to have the chance to welcome you back at some point. Best regards from the Montana-team
Erin C
Hospedou-se em jul 2024
Família
3.0/5
Publicado em 19 ago 2024
Very pretty view of the lake! Do not love the hotel. Rooms are too small when traveling with 2 large suitcases and 2 people. The bathroom is very small too. The shower doesn't work very well either in this room. Too small of an area to hang clothes because of the selves that are in the way. Hopefully other rooms ate different. The dinner in the bar was great the 1st night. The 2nd night it was closed so we went to the beach club bar but left right away. Had dinner in the restaurant. Great food a little spendy. Waitress was very patient with us.
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Resposta da propriedade: Dear N3325KZerinc Thank you for your feedback and your positive as well as honest words. We appreciate your criticism and apologize for any malfunctions given. We hope to see you again in the future to fully convince you of our rooms and services! Kind regards from the Montana-team
Jmcnyc87
Hospedou-se em jun 2024
Casal
5.0/5
Excepcional
Publicado em 21 jul 2024
Fabulous staff, room, views, and location. This is a true class act. Worth every penny. The private cable car helps get to and from the hotel very quickly and conveniently. We had the Suite with balcony on 6th floor and we overlooked the lake. This was an unforgettable experience.
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Resposta da propriedade: Dear Jmcnyc87 Thank you so much for your kind words regarding your stay at our hotel. We are beyond happy you enjoyed your time with us and look forward to welcoming you again in the future! Best regards from the Montana-team
Usuário convidado
Hospedou-se em dez 2024
Outros
1.0/5
Publicado em 16 jan 2025
We have a stay at the Art decor montana. We were told the mini bar and the snacks were free. we had confirmed couple of times and they said that's its covered. but when we checked out they charged us for the drinks and they said non-alcoholic beverages were only free. it was a bummer. we did mention we confirmed couple of times. I would ever go back. we had been to another hotel in Lucerne and they had the alcoholic drinks at the mini bar for free. we spect so much money for the room and its a shame that they charged us for the mini bar. Dont choose this hotel.
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Usuário convidado
Hospedou-se em dez 2024
Família
5.0/5
Excepcional
Publicado em 3 jan 2025
Wonderful property with first class service and a wonder Christmas Eve Dinner. The Hotel Staff were extremely friendly and helpful in advising us about daily excursions.
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Usuário convidado
Hospedou-se em nov 2024
Casal
4.0/5
Muito bom
Publicado em 27 dez 2024
Nice room. Amazing view of the area from the balcony. Friendly staff. Wheelchair friendly. Excellent breakfast buffet.
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Usuário convidado
Hospedou-se em nov 2024
Viaje com amigos
4.0/5
Muito bom
Publicado em 5 dez 2024
When traveling on vacation, the hope and expectation is perfection (or near that) in every hotel. Invariably things come up, and it’s in those situations that a hotel and its personnel have the opportunity to stand out. In this case, the management at the Montana did stand out. The hotel was sold out and we had an issue in our room that we had reserved for two nights. We were in the midst of a 10-day trip in Europe. Unfortunately we were unable to stay in our room at the Montana because of issues that could not be resolved. The management team there took a number of steps to ensure we were taken care of, on multiple fronts. Knowing that there were reasonable people at the hotel who could support us made a tremendous difference in a tricky and difficult situation. This was at the tail end of our trip. And especially when expectations from most hotel management teams have gotten so low.
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