Amrâth Hotel DuCasque

Die Lage ist sehr gut das Personal freundlich,aber das Hotel ist nicht Behinderten gerecht.Mit der sauberkeit hätte es viel besser sein können.der Tresor war defekt,aber auch eine Reklamation hat nichts gebracht das Frühstück war normal.insgesamt ist es nur 3 sterne wert

Perfect location, very lovely staff and a great breakfast too. What more could you ask. There is a supermarket just 2 doors away "ah" = Albert Heijn The room we had 582 was magic, a window opening to the main square and such beautiful views of the church and 50 metres from the main street with hundreds of shops there and in every side street. Just 5 min walk to the market square too. We had many good restaurants also within a few minutes stroll. Every cathedral, basilica, and sights like the Hellport (old city gates) are within easy walking distance. A special thanks to Nicki & Giorgia, who took great care of us.

I’ve been traveling for work for the last five years. In the last three weeks (and the next 3-4) I will be staying in this hotel. Last Friday I checked out, already making a reservation for the day after the next (sunday) for another 2 weeks. In the hurry to get to work I forgot a pair of shoes in the room. I got home late that night and noticed that I forgot the shoes, so I informed the hotel that my shoes were there, they replied that they would check. Sunday evening when I checked in again, the person at the reception said that no one let them know anything. This morning I asked again and they immediately said they didn’t find anything. I kindly asked if they could check again as it’s impossible they are somewhere else (I left also my luggage at the hotel and only took my purse to go back home). Tonight I asked again and I was told that it was impossible that my shoes were in the premises. At this point I responded that something was certainly found and that the housekeeper took the shoes. It is not my interest to know who took my belongings, as long as I have them back. It’s horrendous and pitiful that in such an hotel (A 4 star hotel), you get your stuff stolen and not registered in the lost & found as per their Tems & Conditions. Also it a big disappointment since my company and I are bringing so many booking and money to the premises. I will think of a further action on this.

Centrally located just off the square. Spacious rooms with A/C and amenities you would expect. Local secure parking under cover just across the road was convenient ( a little expensive but discounted by the hotel). Friendly staff went out of their way to resolve a minor power outage to our room. Would definitely recommend and visit again!

We really enjoyed our 3 night stay at this hotel. Great location, central for enjoying everything Maastricht has to offer and perfectly placed for the Vrijthof Andre Rieu concerts. Our check in experience was great. The staff were very friendly and helpful, we arrived an hour before our check in time not expecting our room to be ready and it was , so that was a bonus. Our first floor deluxe room was spotlessly clean and comfortable and we had plenty of space, a large bathroom with a really good shower and plenty of hot water. Towels were changed after two days. Air conditioning was very good when we needed it. Breakfast in the spacious dining room was good with plenty of choice for us, friendly, cheerful and helpful staff….it was all a very relaxed and pleasant experience. We were very happy with our stay at this lovely hotel and will definitely return.

Great stay at the Amrath ducasque hotel Maastricht. It is a great location - right on the square. Everything in Maastricht is very accessible and within easy walking distance. Lots of restaurants scattered around the square and in the nearby roads. Would recommend as a good base camp for a week end trip.

We stayed 2 nights for a city trip. The hotel may be a little on the old side, but that turned out to be a bonus. The room was uncommonly large for a standard room. Super clean, newly renovated bath with good shower. Location perfectly in the city center. Everything in walking distance. Supermarket to stock up right downstairs. Breakfast room and buffet is good. Not a huge selection, but high quality and great taste. Happy to recommend.

Location is perfect. Hotel is not sadly. They call it nostalgic and art deco style - it is not its just very dated and smells as such. The standard room is tiny - the en suite also tiny and separated by a noisy sliding glass door. The bed about 2 feet away from the toilet so felt like you were sleeping in the bathroom. The towel was ripped and had holes in it. Met some other couples. Those staying in standard room had same issues but those in a superior room had a better experience. Staff were nice. Can’t say about breakfast as we left early as couldn’t wait to get out of the room. The lift is unique ! If you don’t like small spaces this isn’t for you. Overall not worth the 220 euro per night. I don’t like leaving negative reviews but feel others should be aware this isn’t really as described on web site.

It seemed that they had taken care of themselves. They had changed the staff. The new staff was more polite. The room was cleaner than a month ago when I stayed there. Even the breakfast had improvements. The kitchen continued to be filthy, the staff claimed that they didn't wash themselves enough, that's why they didn't clean the area where they worked. I learned this story after renting them some beers. If the level of hygiene increases, I would suggest it.