Jl. Pantai Pede KM. 5, Labuan Bajo, Komodo, Macang Tanggar, Kec. Komodo, Kabupaten Manggarai Barat, Nusa Tenggara Tim, Macang Tanggar, West Manggarai Regency, East Nusa Tenggara, 86554, IndonesiaVer detalhes do hotel
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1 noite
Avaliações dos hóspedes
4/5
Muito bom
29 avaliação
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To start with, then entire management and staff needs to be changed! ZERO professionalism. We checked on only last night and the list of unhappy things is already long! 1) We booked a suite with an airport transfer. I sent the flight details the night before. Nobody confirmed! I had to call them from the airport before boarding to check if they will be there. Somebody said we will check your flight and the driver will be there before you land. Arrived.. no driver. I called.. the lady says driver on the way. He is there in 5 minutes. 30 minutes pass by. No driver. I called again. Same answer. Driver came after 45 minutes! We checked in.. there was no apology or anything! Anyway, we are in the room. Nice room. 2) Around 8.30, we wanted to go to the city center which is far away. I asked for a taxi. The lady at the reception says it will take 15 minutes for the taxi to arrive. We wait. Then the same lady comes to us saying the taxi will take too long, you can use the hotel car and pay us the same amount. I did. We arrive in the city center. Only to realize that the taxi that brought us to the city center was the shuttle bus going to the city center to pick up other guests. I paid 100k IDR for that. The guy was driving there anyway. 3) Having booked the so called “JAYAKARTA” chain of hotels, I was very disappointed with the breakfast selection. I asked for an espresso. They last says “machine is broken” 4) We went to the reception to ask for an iron and ironing board. We are staying for 5 nights. And again.. the lady at the reception says, we don’t have irons. But we have a price list in the room! Are you serious??? I really regret that this is going to be our home for the next 5 days.
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Usuário convidado
Hospedou-se em jul 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 23 ago 2024
The Jayakarta Resort Is a Nice Hotel with private beach. Good Service and kindly staff make my holiday more enjoyed and happy. The Price also not so expensive. The room was clean and comfort. Thank you for the nice experience. Kind Regard Kiki Gruber
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Usuário convidado
Hospedou-se em mai 2023
Outros
5.0/5
Excepcional
Publicado em 29 jun 2023
Stayed here two nights and it was a fantastic stay. The staff are such a credit to this hotel always smiling and helpful. The room very clean and was kindly given a suite and checked in early too!. They really do go the extra mile and would not hesitate to recommend this fab place. If you are going over to the komodo island trip this is the place to stay! Thankyou staff and management you have the right recipe for success!!.
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Resposta da propriedade: Dear Tahiras33 Salam hangat dari The Jayakarta Suites Komodo Flores Terima Kasih karena telah memilih The Jayakarta Suites Komodo Flores selama anda berkunjung ke Labuan Bajo baru-baru ini.Kami senang bahwa anda memiliki pengalaman yang berkesan dengan keramahan staff kami.Kami sangat menghargai komentar anda,kami berharap pengalaman anda dapat dibagikan ke keluarga atau kerabat anda,sehingga kalau ke Labuan Bajo lagi tidak ragu untuk memilih akomodasi/hotel .The Jayakarta Suites Komodo Flores akan selalu siap menerima anda dengan memberikan segala pelayanan terbaik kami. Sekali lagi terima kasih banyak dan sampai jumpa di waktu yang akan datang di The Jayakarta Suites Komodo Flores. Salam Reynes Sahadoen Manager Umum
Usuário convidado
Hospedou-se em mar 2023
Sozinho(a)
4.0/5
Muito bom
Publicado em 10 abr 2023
I only transited this hotel, to go on a scuba diving liveaboard trip, so needed to stay somewhere for 1 night on arrival. I was upgraded to the suite, which was very nice. The hotel was very quiet. It’s location is out of town, but they do a shuttle into town or a taxi. Also good for airport transfers. Ate at the restaurant for dinner and breakfast - all good. I booked a second night on my return, and they were just as good - even a nice welcome back cake.
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Resposta da propriedade: Dear Vid991234 Salam hangat dari The Jayakarta Suites Komodo Flores Terima Kasih karena telah memilih The Jayakarta Suites Komodo Flores selama anda berkunjung ke Labuan Bajo baru-baru ini.Kami senang bahwa anda memiliki pengalaman yang berkesan dengan pelayanan hotel kami.Kami sangat menghargai komentar anda,kami berharap pengalaman anda dapat dibagikan ke keluarga atau kerabat anda,sehingga kalau ke Labuan Bajo lagi tidak ragu untuk memilih akomodasi/hotel .The Jayakarta Suites Komodo Flores akan selalu siap menerima anda dengan memberikan segala pelayanan terbaik kami. Sekali lagi terima kasih banyak dan sampai jumpa di waktu yang akan datang di The Jayakarta Suites Komodo Flores. Salam Reynes Sahadoen Manager Umum
Usuário convidado
Hospedou-se em jan 2023
Outros
5.0/5
Excepcional
Publicado em 8 fev 2023
Lovely hotel communal areas on lobby level, amazing and very clean pool area too. Not much in the area but the hotel does provide transport into the town centre. Restaurant does a good buffet as an alternative. Staff all very attentive. Our a/c broke and leaked water all over the room. They came to fix it and clean up straight away and couldn't have been more apologetic. Rooms are large and have an amazing view, but a little dated, lovely large shower though. 2 negatives - no WiFi in the rooms, only in the communal areas, and no bathroom door, just a curtain Show Less
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Resposta da propriedade: Dear Ibu Nurcahyatrim Salam hangat dari The Jayakarta Suites Komodo Flores. Kami ingin mengucapkan terima kasih telah memilih The Jayakarta Suites Komodo Flores sebagai akomodasi anda selama berkunjung baru-baru ini ke Labuan Bajo Flores.Kami sangat senang mendengar bahwa anda memiliki pengalaman berkesan yang Ibu alami selama berada dengan kami.kami sangat menghargai komentar anda dan soal fasiltas Wifi dikamar sekarang hotel kami bisa akses Wifi dan kamar mandi sudah ada pintu.Mudah-mudahan Ibu berkenan menyampaikan kesan yang sama serta merekomendasikan kepada keluarga,kerabat,teman Ibu sehingga suatu waktu apabila datang ke Labuan Bajo agar menginap di Jayakarta Flores. Sekali lagi terima kasih dan kami berharap dalam waktu dekat ini kami dapat menyambut anda dan keluarga kembali di resort kami. Salam hangat, Reynes Sahadoen General Manager
Usuário convidado
Hospedou-se em dez 2022
Família
4.0/5
Muito bom
Publicado em 31 jan 2023
For Me: Hotel Room is Clean, Nice , Cozy. People are helpful and responsive. They also have a good swimming pool, and you can walk to the beach easily. You can’t expect too much on breakfast,but consider ok.Overall room to take a rest is nice and worth with the price you spend.
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Resposta da propriedade: dear Ruslic2018 Warmest Greetings from The Jayakarta Suites Komodo Flores, We would like to thank you for choosing The Jayakarta Suites Komodo Flores for your accomodation during your visit to Labuan Bajo Flores some time ago We do appreciate your comments and will more concern to improve the breakfast to get the guest expectations. Thank you again. And look forward to welcoming you and your family back in our resort. Warm Regards, Reynes Sahadoen General Manager
Usuário convidado
Hospedou-se em set 2023
Outros
4.0/5
Muito bom
Publicado em 8 out 2023
Hôtel très propre, bien entretenu, personnel toujours souriant, petit déjeuner complet, dîner excellent avec de très belles présentation...bravo au cuisinier... chambre agréable, vue sur piscine...nous avons passés un bon séjour...le seul point à améliorer : la plage en face de l'hôtel ( mettre une personne pour un nettoyage constant car il y a beaucoup de déchets 😢😢😢 )... manque un bar pour prendre l'apéritif...