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Avaliações dos hóspedes
4.7/5
Incrível
1915 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.7
Comodidades4.7
Atendimento4.8
Limpeza4.8
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Todas as avaliações(1915)
Avaliações positivas(1889)
Avaliações com fotos/vídeo(777)
Bela vista para o mar(246)
Quartos grandes(240)
Ótima banheira(107)
Equipe da recepção cordial(67)
Tem piscina infinita(33)
Luxuoso(25)
Transporte público conveniente(24)
Avaliações negativas(26)
Usuário convidado
Quarto Twin com Vista para a Água
Hospedou-se em gen 2024
Família
17 avaliação
1.0/5
Publicado em 11 feb 2024
Os hotéis de Macau não têm serviço e ainda tratam os clientes do continente com um olhar discriminatório. Já não somos o continente há 10 anos. Você pode ver por si mesmo que as economias de Macau e Zhuhai são muito diferentes. Macau está em frangalhos! Zhuhai está cheia de arranha-céus! Eu amo a pátria
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Resposta da propriedade: Prezado hóspede: Obrigado por ficar no Altira Hotel Macau e nos fornecer feedback oportuno sobre sua experiência de estadia. Lamentamos não ter conseguido proporcionar-lhe uma experiência que superasse as suas expectativas durante a sua estadia. Para tal, continuaremos a reforçar a formação do pessoal para prestar serviços mais atenciosos e atenciosos. Esperamos ter a oportunidade de recebê-lo novamente num futuro próximo. Atenciosamente, Altira Management
Tyrey Brandt Kwong
Quarto com Cama King Size e Vista para a Água
Hospedou-se em giu 2023
Negócios
16 avaliação
2.2/5
Publicado em 4 giu 2023
A recepção foi muito hostil no momento do check-in. O transporte do hotel não é muito conveniente. O elevador do hotel pode ser acessado por residentes e não residentes. O preço do quarto não é baixo e parece que não vale a pena. Tem sem características.
Texto originalTraduzido pelo Google
Resposta da propriedade: Caro convidado: Obrigado pelo seu apoio contínuo e comentários valiosos sobre o Altira Hotel Macau. Lamentamos não ter conseguido proporcionar-lhe uma excelente experiência de serviço durante a sua estadia, por isso continuaremos a reforçar a formação e a gestão relevantes para oferecer aos clientes um serviço mais atencioso e atencioso. Agradecemos novamente pelo seu feedback e aguardamos sua visita novamente! Atenciosamente, Altira Management
Nessieoinc
Quarto com Cama King Size e Vista para a Água
Hospedou-se em nov 2024
Casal
2 avaliação
5.0/5
Excepcional
Publicado em 28 nov 2024
Excellent experience! Celebrated birthday with hotel’s lovely decoration in the room and cake. Rooms are clean and big with the best view in Macau! Thank you Sally for checking us in. She was kind and professional.
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Usuário convidado
Quarto com Cama King Size e Vista para a Água
Hospedou-se em nov 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 10 nov 2024
The best hotel you can find in Macau!
The room is great and huge, the hotel even decorated the room for us for our anniversary!
Room come with free fruits, wine, beer, and some soft drinks!
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Resposta da propriedade: Dear valued guest, Thank you very much for your comments. We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
JimBimL
Quarto com Cama King Size e Vista para a Água
Hospedou-se em ott 2024
Sozinho(a)
13 avaliação
5.0/5
Excepcional
Publicado em 2 nov 2024
I had an amazing stay in Altira Macau during my trip. One of the best luxurious hotel I stay in that is worth the money. I was greeted by friendly staff at the door when I arrived and the check in was smooth. Huge shoutout to the staff who help me with the check in.
The room was super spacious, especially for one person. Definitely good for two as well (there is two sinks for a couple to use). The room overlooks the sea view towards Macau and it was spectacular. The location was in a quiet area which was a plus for me and it is not too far from the places u want to visit in Macau.
I would definitely stay here again if I am in Macau and it’s definitely worth a stay if anyone is visiting.
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Resposta da propriedade: Dear Aacex, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Usuário convidado
Suítes de Canto
Hospedou-se em ott 2024
Família
1 avaliação
5.0/5
Excepcional
Publicado em 20 ott 2024
Excellent service from the front desk,our stays were great and comfortable. The view of the bay was relaxing.
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Resposta da propriedade: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Zephaniah26
Quarto Twin com Vista para a Água
Hospedou-se em nov 2024
Família
15 avaliação
5.0/5
Excepcional
Publicado em 4 nov 2024
Thank you Altira hotel for the experienced, we enjoyed and really worth to stay 😊
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Resposta da propriedade: Dear Zephaniah26, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
luv2travel2
Quarto com Cama King Size e Vista para a Água
Hospedou-se em lug 2024
Sozinho(a)
13 avaliação
5.0/5
Excepcional
Publicado em 24 lug 2024
The Altira staff were incredibly friendly. The room was huge and very comfortable. I enjoyed the welcome fruit and the face moisturizer which was provided in the evening. I tried to make a spa appointment, but I was informed that there were no openings. So I was extremely pleased when the spa called me an hour later to offer me a spot due to a cancelation. There are an abundance of coffee shops and restaurants around the hotel.
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Resposta da propriedade: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Totsaporn
Quarto com Cama King Size e Vista para a Água
Hospedou-se em ott 2024
Casal
4 avaliação
5.0/5
Excepcional
Publicado em 19 ott 2024
Nice services and super clean room
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Resposta da propriedade: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Usuário convidado
Quarto com Cama King Size e Vista para a Água
Hospedou-se em lug 2024
Casal
5 avaliação
5.0/5
Excepcional
Publicado em 9 lug 2024
With the beautiful pool and relaxing sauna, the huge room and quality service which make the customers feel comfortable and relaxed
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Resposta da propriedade: Dear guest, Thank you for chosen Altira Macau as your preferred accommodation in Macau! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
BabemoonMay
Quarto Twin com Vista para a Água
Hospedou-se em mag 2024
Família
1 avaliação
4.7/5
Incrível
Publicado em 23 mag 2024
Hotel’s location isn’t exactly right on where all the action is be it over at Macau proper or Taipa’s Cotai Strip. There are bus stops within a few minutes of walking distance that gets you almost anywhere in Macau. It’s close to Taipa ferry terminal and airport which makes it easy to get to quickly for check in especially after a long day of traveling. Gym facilities are good and so is the swimming pool, jacuzzis and saunas. Staffs at this hotel were all friendly and professional, overall it was a very pleasant stay.
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Resposta da propriedade: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Lau Wee Cheow
Quarto com Cama King Size e Vista para a Água
Hospedou-se em nov 2024
Negócios
13 avaliação
4.5/5
Ótimo
Publicado em 17 nov 2024
Hotel location is not so convenient but around have restaurant and a small shopping mall.. ultimately, hotel service, facility and view is fantastic. Room is huge as well, if you want to relax the room is good.
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Resposta da propriedade: Dear Lau Wee Cheow, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Pui Yi LAU
Quarto com Cama King Size e Vista para a Água
Hospedou-se em nov 2024
Negócios
7 avaliação
4.7/5
Incrível
Publicado em 21 nov 2024
Excellent hotel with great services. Hotel room is very big with complementary fruits and drinks
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Resposta da propriedade: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
Federica
Quarto com Cama King Size e Vista para a Água
Hospedou-se em nov 2024
Negócios
12 avaliação
5.0/5
Excepcional
Publicado em 7 nov 2024
Amazing hotel! Beautiful people, helpful staff, you feel like at home. I will surely be back on my next trip to Macau!
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Resposta da propriedade: Dear valued guest, We are pleased to read that you enjoyed had your stay with us. Your kind feedback is highly appreciated and will certainly be shared with our colleagues. Please rest assured that we will continue to enhance our standards as well as service so that your next visit will be another pleasant and memorable one. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau
LIN FONG
Quarto com Cama King Size e Vista para a Água
Hospedou-se em ott 2024
Casal
6 avaliação
4.0/5
Muito bom
Publicado em 29 ott 2024
Celebrating 13th wedding anniversary, the room is perfectly clean, I love the stunning sea view, the bath tube is big enough for 2people at a time, everything is perfect, just the location is a bit not close to the shopping center.
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Resposta da propriedade: Dear valued guest, Thank you for staying with us! We are delighted to learn that you had enjoyed your stay with us. Please rest assured that we will share your kind comments to respective departments and your feedback is indeed very motivating and rewarding. Thank you again for sharing your experience. We look forward to welcoming you back for another wonderful stay at Altira Macau soon. Yours sincerely,Hotel ManagementAltira Macau