Taj Madikeri Resort & Spa Coorg

We had a 7-night memorable sojourn in Taj Madikeri. It is an idyllic get away in scenic and verdant surroundings. Our stay was made particularly comfortable and memorable because of the dedicated staff of the resort who, through their eye for detail, micro-planning and an overall determination to give value and the best experience to each and every guest, ensured that all our needs were fulfilled in the shortest possible time. My wife and I would specifically like to highlight the contributions of the following members of the resort team: REBITA SINGHA, the Duty Manager of the property during a stay, was most knowledgeable, helpful & proactive in her attitude and offered many suggestions that enriched our 7-night stay. AROOPA, from the Front Office impressed us with her detailed & helpful introductory briefing and was available at all times for any assistance and planning we required, especially related to concierge-services UMESH, the F&B Manager, and his dedicated & tireless team that managed Ferntree, Grills and Hive (amongst other restaurants) to the delight of all guests. NIKHIL waited on us during most of the breakfast sessions in the open area of Ferntree. His breakfast coffee was a treat for any coffee aficionado so we labeled it: "Nikhil's special coffee". To our delight, he served us at Grills as well during an excellent dinner by the poolside. Akshay, with detailed knowledge of the Kodagu cuisine, was always at hand to help us enjoy the finest dinners in Ferntree. Gowtham who curated our in-room dining experience on 3 occasions with care, efficiency and professionalism.

We had a great stay here. Apart from the welcome (which did not have the usual Taj warmth), we were pampered by the staff. We get some wonderful views from the lobby and from the rooms. We were excited about using the temperature controlled pool but were disappointed as the water was quite cold. It was supposed to be at 29 deg but due to wind chill factor, was much colder. Taj should really review this of keeping the pool at 29 deg and if the guest wants it warmer, should increase the temperature. Afterall, the infinity pool in mountains is one of the attractions of the property. We ended up spending some time in the open jacuzzi as the water was a bit warmer there. Suva and Ricky at Ferntree restaurant were there to take care of our needs. In fact the entire staff at the restaurant was warm and welcoming, encouraging you to try various dishes. In fact, after the restaurant at Lake Palace Udaipur, this was the place where we were pampered the most. It is worth going just to enjoy the hospitality. We went for the nature walk where Nitin shared information on the local topography. He kept it interesting. Boltas took us around the property in the buggy, highlighting various aspects. All in all, a wonderful memorable stay, though we missed using the swimming pool.

Everything was taken care by the staff. The upgrades, first aid, meal suggestions and the beautiful host Miss Rebita Singha. She is a star. There are few more people I would like to extend my thanks to: Soumyaranjan at Ferntree . Such a warm and genuine person. Laxita: always spot on with the service. Taking good care of the guests. Another sweet person at Ferntree who took care of the cake orders and so nicely wished us on our anniversary. I forgot to note her name. One buggy ride anna: An example I would like to share where he went out of the way and called the muddy boots POC so that they can accommodate us for the kayaking. I am sorry I forgot to ask your name. The housekeeping persons: Very amicable and highly diligent.