Canopy by Hilton Madrid Castellana

Excellent hotel with 10/10 facilities, short walk to the metro and train station. Enjoyed the gym and the lovely big rooms. - great shower and very clean. Would Definitley return next time I’m in Madrid, takes less than 20 to get into town. Lovely staff at the bar and cheap beer.

The facilities are very nice with comfortable beds and pillows. Clean and neat. Breakfast is basic and ok but not changed a single thing for all the 3 nights we stayed.

Location far from the main shopping area but good thing that it is near to the Stadium and nearby got metro around. Easy to travel around.

Clean and neat hotel, but with few services. There’s no glass door at the bathroom On the other hand, no complementary water at the room. There is one bottle, and the customer has to fill it out by itself. There is Nespresso coffee machine

I LOVE this hotel! The decoration is very fashion and location is good, can walk to a big shopping mall in 10 mins.

Convenient location with many shopping and food options available.

The hotel is well located near the massive underground metro complex of Dos Ministerios, which is where the good news ends. The hotel suggests a boutique individualised experience, but in reality it’s just a makeover with a global blandness underlying it. Breakfast was only adequate for a hotel with the pretension of charging this tariff. The staff were arrogant and unhelpful on a range of issues which required a different, more individualised approach. “Computer says No” responses tend to derive from cultures that are monolithic and resistant. There are many good hotels in Madrid. This has yet to earn its place amongst them. It has a touch of the “Abercrombie&F” brand culture about it. Purposely exuding “too cool” like a dismissive white privileged preppie.

這是我第一次碰到的這麼差的希爾頓酒店，門面都很難找，登記要等半天，辦事效率太慢。房間的設備老化，連浴缸都沒有，淋浴處也沒擋，衞生間的紙都淋濕了。洗臉盆又小又矮，毛巾想不碰盆都難。出租車無法進酒店大門，跟一天花近3百歐的酒店不相配，信價比低，差評。

Lo mejor de este hotel es el desayuno buffet! La ubicación es buena, el precio es bastante alto. Las habitaciones están muy bien y las camas son cómodas. Volvería!