Usuário anônimo
11 de abril de 2023
I’d stayed in this hotel quite a few years back and found it to be a nice hotel, but it has definitely gone downhill since I was last there. Overall it felt just a little shabby and run down. Only one of the lifts went to reception as the doors were broken at that floor and the other lift rattled and shook. Room was ok, but there were stains on the couch and it looked like they hadn’t bothered to hoover where they thought people couldn’t see. Went to bed the first night and they’d forgotten to put a duvet on the bed. Woke up the following morning to no hot water. Was moved rooms, only to find I still had no hot water and now the heating didn’t work, so ended up asking to be moved back to my original room. Overall was ok, but not what I’d expect from a Holiday Inn and my previous experience in the hotel.
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