Grand Mercure Goa Candolim

I am truly grateful for the remarkable experiences and heartfelt care I've received during my stay at the Grand Mercure Goa Candolim. The warmth and kindness extended by so many individuals—whether it’s the staff at banks, help at home, or people in the shops and streets—make me want to return for these priceless moments. My stay at Grand Mercure Goa Candolim was exceptional, thanks to the outstanding efforts of Romil Patni and Anil Binwal. Even before my arrival, Romil and Anil ensured all my needs were meticulously attended to. They personally reached out to understand my preferences and made every arrangement to guarantee a seamless and comfortable experience. From organizing my airport pick-up to preparing a room tailored to my requirements, their attention to detail was impressive. Anil went above and beyond, staying in touch even on his day off. Upon my check-in, he reached out to confirm that I was satisfied with my room and enjoying my stay, showing genuine care for my comfort. His professionalism, coupled with his personable nature, created a 5-star experience for me, and I am deeply grateful for his dedication. The property itself is delightful, with delicious food and a warm, supportive team of staff who truly make it stand out. I would like to acknowledge the following individuals who made my stay memorable: Blanche, Eknath, Akash, and Shashank – for their exceptional service at the café and dining area. Afsar, Akshata, Priyanshu, and Sagar – for their attentive assistance at the reception and front office. Ashwin Anbroi from housekeeping – who went above and beyond daily to ensure my room was immaculate and I felt completely at home. Each team member consistently served with a smile, making my stay a truly enjoyable experience. Thank you, Grand Mercure Goa Candolim, for your exceptional hospitality. I look forward to returning soon! Warm regards, Vikas

Bit of confusion as they cancelled our room for a no show even though we mentioned before booking that we were arriving early morning on the 5th but they said to book on the 4th. After this was all sorted we had a great stay. Food was 10/10 and everyone was very welcoming. Service is something we could not fault. Our room was amazing however we first noticed bugs on our bed. Once we called reception someone came with new sheets in less than a minute. It was a very pleasant stay

In awe of Blanche Fernandes for her beautiful nature and joyful hospitality. The staff is always at your service. Good options for breakfast. Hope it continues to be the same. Kudos to the team. Shall recommend the place to others. 😊😊😊😊😊😊😊