Usuário convidado
16 de setembro de 2024
We were satisfied with our visit to the hotel. After the reviews, we were at a loss as to how everything would be, because of mentions of different behavior towards Italians, but the worries disappeared within two days. Staff, helpful smiling. The food was good, European type, so we always ate. The deluxe room is pleasant, clear, modern. Beach 3 minutes walk. The only problem we had was with Muhamed El Baz who serves at the Deluxe bar. I have never experienced such a reluctant bartender. He acted normal for the first two days, but once we formed a larger group of people to meet at the bar, he immediately changed his attitude. It annoyed him that he had to serve. He overlooked us, deliberately not pouring. He spent 70% of his time on the phone or with a cigarette. He was leaving, the bar was empty and people were thirsty. How many times we didn't get a drink even after half an hour even though there were 6 people there. Terrible experience. It bothered him that we were laughing. He also had some stupid things to say about us. The last day of our vacation was so unpleasant that it ruined my entire evening. Such a person should not work among people.
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