Garden Courts Hotel Masaka

It was wonderful. The reception was wonderful. However, more has to be done on the kitchen as some food sometimes is not up to the standard. Also the TV in the dining should be looked into. But thank you.

I enjoyed the ambius, customer care and the hospitality of the place i am grateful for that service hope management will maintain the same and also make more innovations for other visitations of the guests

I travelled to this hotel on the 30th of October and was booked for 3 nights checking out on the 2nd of November 2023. I stayed in room 504 and every thing was in perfect functional state. I had warm baths all the time, my lighting was fine, WIFI connectivity was good, the intercom worked fine and the housekeeping did a commendable job on a daily. The reception staff was very cheerful and professional while attending to me and the restaurant staff was very attentive and helpful every time i went there to have my meals. Ruth, Flavia and Steven at the restaurant stood out and food was very tasty and fresh. My best dish was chicken tikka...oh my God, you need to taste this one when you visit the hotel. The entire reception team headed by Barbra was amazing. Cleopatra who welcomed me with all smiles and checked me in, to Yusuf and Aloysius, i can only say thank you for making my stay memorable and worthwhile. Chris the general manager ensured that i was as comfortable as could be all the time. Finally, the ambiance, lush gardens and the green all around just brings back life to every tired and broken soul. I totally recommend this hotel to everyone travelling and planning to stay in Masaka whether for business, holiday or otherwise, it offers value for your money and much more. Thank you Garden Courts Hotel Masaka, I will surely be back!