Tru by Hilton Mason Kings Island

I spent one night here while passing through on a longer road trip. I realized after stopping that it is near an amusement park (or several amusement parks), but my stay was during the week and it felt like I had the place to myself. Super quiet! The staff were pleasant and thanked me for being a Hilton Diamond Club member. The room was clean and well maintained, also adequately stocked with amenities. It's a modest Hilton brand and I got just what I expected. I left early so I didn't get to take advantage of the breakfast, so I can't rate that. This hotel probably has a very different atmosphere during the summer and weekends when the parks are open. As long as you know what you are getting, it is a great place to stay.

Stayed here while attending the Cincinnati Open tennis tournament. Location was very convenient to event (a pleasant short walk when it's not hot out). You can drive or spend extra $$ for hotel shuttle to and from (which we didn't do). Hotel is practically right off the highway. Breakfast was good but other nearby options within walking distance. The room was clean and comfortable.

The Best Hotel Ever! Easy to find. My room was comfortable, clean and quiet. The pool was so relaxing. Breakfast was great. there are plenty of Restaurants around area. I was really pleased with my stay and would definitely book there again when in the area.

We stayed her in May of 2024 for a karate tournament. We ended up checking out and rebooking for a second night. Very nice hotel. Has a pool table in the lobby, indoor pool, fitness center, and place to buy snacks. Rooms were nice and quiet. Couple cracks in the wall, but no big deal. I would probably give this place a four star, but they have two convenient electric car chargers. Recently purchased an electric car and it came in quite handy. Would stay again.

Overall I was very pleased with this Tru. Despite being a Hilton Diamond, I hadn't stayed at a Tru before and I was pleasantly impressed. The staff at the front desk were very friendly and helpful. The room was very nice. I found the bed to be absolutely spectacular. We were also able to take advantage of the EV chargers at this location, which worked well and were super helpful for us on our trip. I would certainly consider staying at this Tru again if I wanted to be near Kings Island.

Our group got moved because the hotel apparently failed their fire inspection - I've called the hotel 17 times since Friday with ZERO call back - I've heard the GM was fired (don't know if that's true) and the owner of the hotel (GARY PATEL)thinks that relocating my group to a Quality Inn with NO compensation is good - TERRIBLE.

When I was checking the mattresses there was a ton of crumbs, dust, and what appeared to be a scab on the bed frame between the headboard and the mattress. We realized that the comforter was dirty and called the front desk to ask for another one. My husband went down to get it. The staff on duty didn't seem concerned or even apologize for the inconvenience but was playing on their phone. A different day I called the front desk to ask for housekeeping to service our room during our stay, but they never came. We had to go down and get towels from the front desk. Overall, it was a lower than average stay. Breakfast was mediocre. When some of the people that were traveling with us checked into their room, it hadn't been cleaned at all and they had to switch rooms. I understand that things happen but this was overpriced with under-par service. We won't be back.

Hotel was clean and quiet. Price was very fair. Room is very basic but had what was needed for a short leisure trip with the family. I would book the hotel again if I was going for a quick trip and just needed a clean, quiet place to stay.

For business, choose another option. As a business traveler I should have gone with my normal Hampton Inn approach. However this Tru is new so I wanted to check it out. The dog barking in the adjacent room didn’t work for me and I had to change rooms. With over 1500 nights spent in hotels, I know what to expect at certain hotels. My expectations were meet with what I have experienced before at similar hotels.