FBC FORTUNY RESORT

Me ha gustado muchísimo este hotel, el servicio excelente, las instalaciones muy bien, la limpieza de 10 y el personal fenomenal, desde recepción, camarera s , socorrista....Un 10 en tranquilidad y comfort.

Excelente

Only home since last wk unfortunately due to family member bn sick wed to shorten r stay we really LOVED the quiet and tranquil vide in the hotel I was happy we’d chosen an adults only place .Staff r caring kind and really hard working the hotel is SPOTLESS .Food in restaurant is good the only NEGATIVE I give on the restaurant is THE CATS wondering around while ur eating discusting .A big shout out to both JOSE AND TOM at reception helping me in any way as to makin sure I got my refund because of having to return home early 10/10 to them both .The resort is a lil bit away from things the hotel needs to stock up supermarket better and for the sake of the GUESTS enjoying times in restaurant THE MANAGEMENT need to hire more staff for restaurant 2 hrs to get 2 courses is just not on .One staff in kitchen and one on floor with restaurant full and also online orders comin in from rooms also is just not acceptable the staff were clearly RAN OFF THEIR FEET .The pool bar is of no significance to the guests as uve to come into main bar/restaurant to let staff no ur at pool bar NOT MANNED full time .Air con in rooms only r room was upstairs .I loved the fact u could what’s app reception rather than goin down to any of ur requirements we got 2 beach towels for r stay and they can b changed twice a wk .Loved the sunbeds directly outside of r room although we didn’t have pool view we were happy where we were .Over all enjoyed r stay would stay again for definite .

What a lovely, tranquil place to stay. We had two weeks there in August and you wouldn't think it was peak season it was so peaceful. Good points: staff excellent and attentive, sunbeds always available, grounds spotless and tidy, restaurant food was good, 24 shop which sold the basics, rooms clean and pool warm. WiFi was ok, not great but still adequate I can't really find any other major faults, a little far from the main nightlife but only appx €7 in a taxi or lots of buses available 2 mins walk from the bungalows so it was no big deal. The entertainment noise from a neighbouring hotel was unnecessarily loud in the evening but was over by 11pm, again, it wasn't an issue as we were out most evenings. All in all we thoroughly enjoyed our stay and would definitely return, a special thanks to the receptionist staff who always had time for a chat and who gave me a room near the pool as requested due to my mobility not being great at the time. Richard

I went to FBC Fortuny for my 21st birthday back in November and I had the best time !! My first time in Gran Canaria as well as staying in an adult only hotel. It was really nice relaxing and exploring a new place for the first time. I have to give a shoutout to the restaurant staff. I don’t know there names but one has black hair and one has blonde hair. They were the sweetest people me and my mum have ever met. The food at the on-site restaurant was delicious every night 😍 I’m definitely missing my fortuny burger ha ha !! On the day of my actual birthday the two girls in the restaurant went out of their way to decorate the table for me and also even made me a cake with lots of other cakes to try too!! They even wrote Happy Birthday in chocolate sauce on the plate. It was so sweet of them and the two girls really looked after us well. So I give my thankyou to them. The hotel room was really nice and cosy. Just what you need after a nice day out or coming back in from a day of sunbathing around the pool. However upstairs in the bedroom there is no air conditioning and if you are there during the summer when it’s really hot. You would have to close your balcony door upstairs for the air conditioning to actually work. You can tell the staff really look after the hotel really well , there is always a maintenance guy who is always doing things during the day. Over all I really enjoyed this relaxing holiday and I cannot wait to return in November again for my birthday for the 2nd time

Beautiful, clean resort, pool very inviting and plenty of sun loungers. This is our first ever adults only hotel. The staff were very friendly and helpful and the resort is very peaceful. The restaurant serves delicious meals at reasonable prices and the cocktails are amazing! The air con in the bedroom is an added bonus, could do to be downstairs too! The kitchen was ok, if you need any utensils all you have to do is what’s app the staff. The cleaners come at your request and the resort provides towels for the pool. Outside there is a taxi rank that will take you to the lighthouse, restaurants and bars for around €5. At the lighthouse there is a rank to get a taxi back. To walk to the beach it is around 20 mins. We walked most days and got a taxi back. Good shop straight across the roundabout.