Usuário convidado
28 de julho de 2024
First of all about the location. Location is excellent but if you are travel-ling with senior citizens or physically handicapped person then this hotel is not for you. It's very much inside the matheran villege & no option of transport is available. You have to only walk thats the option. Road is not in good condition. View from hotel is excellent. Interior : flush was not working, even after 2 reminders to reception no care has been taken about it. Rooms are specious but interior of the rooms is very bad. Tv remote was not working. After complaining about it they have changed it but the other one was also not working. No cable connection or dish is there. They have smart tv so if you have ott subscription then only you can log-in & watch the tv. No other option. Food : quality of the food is worst. They have limited options for lunch & dinner, even breakfast spread was limited to couple of items. Room service is ok but after order you need to remind them again at-least 2-3 times. There is no other restaurant in 1-1. 5 kms vicinity so you have to depend on them, even if you go out for dinner connectivity to hotel is bad so it can be dangerous while coming back to hotel. Overall experience was bad, i wont recommend this property. Considering the charges you can have far better options in matheran. Overall experience was bad
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