Avaliações do Pullman Melbourne City Centre

Resposta da propriedade: Dear PICHAYA,Thank you for your feedback. We're glad you enjoyed the convenient location and found the room spacious and clean. We look forward to welcoming you back.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear W Winnie,Thank you for your feedback! We're glad you enjoyed our convenient location, spacious rooms, and eco-friendly amenities. Just so you know, toothbrushes and slippers can be provided upon request. We appreciate your understanding and hope to welcome you back soon.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Yen Sern,Thank you for your wonderful feedback. We're thrilled you enjoyed our excellent location and spacious rooms. We're also glad to hear that check-in and check-out were smooth, and our team was able to assist with your parcel. We look forward to welcoming you back soon.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Victoria86,Thank you for your feedback. We're glad you enjoyed the spacious room and convenient location. We apologize for any inconvenience regarding the housekeeping schedule, and we appreciate your understanding. We'll take your comments into consideration to improve our service in the future.Sincerely,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Nahid Ullah,Thank you for sharing your wonderful feedback. We're delighted to hear that you and your family had a great stay, enjoyed our prime location, and appreciated our clean facilities and friendly staff.We look forward to welcoming you back for another enjoyable experience.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Janet,Thank you for your positive feedback. We're glad to hear that you found our location convenient and the pricing satisfactory. It's great to know you appreciated the cleanliness and new facilities. We look forward to welcoming you back for another enjoyable stay.Regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Kamdar,Thank you for your fantastic feedback! We're thrilled to hear that you found our hotel to be the best place for a mid-size family stay. It's great that you enjoyed the convenient location and our amenities. We look forward to welcoming you and your family back for another wonderful stay.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear HUEY JIUN,Thank you for your kind words and for sharing your positive experience with us. We are delighted to hear that you loved your hotel stay and found our staff friendly and helpful. We take pride in maintaining a clean and comfortable environment for our guests.We understand that being located in a bustling area of the city can result in some street noise, and we apologize for any inconvenience caused. We appreciate your feedback and will continue to work towards providing a peaceful and relaxing atmosphere for our guests.We hope to have the pleasure of welcoming you back on your next visit to the city.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Chien-Po,Thank you for your feedback. We're pleased you found our location great and rooms relatively clean. We apologize for any inconvenience regarding amenities being on request. Your comments are valuable, and we'll consider your feedback for future improvements.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Dear Tam,Thank you for your wonderful feedback! We're delighted that you loved our perfect location, amazing staff, and the cleanliness of our hotel. Your compliments mean a lot to us. We hope to welcome you back soon for another fantastic experience.Best regards,Alex MihardjaExecutive Assistant

Resposta da propriedade: Thank you for sharing your review.In order for us to look into your query further, can you please provide us with more details , i.e.: the name of your reservation, date of stay, etc? I shall look into it once I have heard back from you. Sincerely, Alex MihardjaExecutive Assistant

Resposta da propriedade: Thank you for sharing your feedback. We're pleased you appreciated the location. I apologize for the issues you experienced during your stay, including the billing error and room issues. We’ll investigate the charges further and address your concerns. Regarding the missing items, I’m sorry for the inconvenience, and we’ll ensure our team follows up on such matters more diligently in the future. We value your feedback and hope to improve your experience should you choose to stay with us again.Best regards,Alex MihardjaExecutive Assistant