Red Roof Inn Memphis East

What a low budget hotel. The security lock on the door was broken. In the middle of the night you could see roaches in the bathroom. Hairs left in shower. Not cleaned at all. Mattresses in the walkway. Drawers in dresser wouldn't stay shut. Holes in curtains. Do not recommend

Priced to High,$400- $525 To Many Persons Coming and Going all Night. Beds To old and Hard,Maids to Noisey, No Breasfast,old rooms,Needs Remodling,Water Leaks in when it Rains,It is Close to a Whaffel House. and is on bus Route. terrible Motel

Stay away Hourly hotel would be better There was a motet cycle gang outside my room playing music on the bike radio as loud as it would go, and drinking beer and whiskey in the parking lot, and revving up the engines constantly. I could not sleep. Complained to the little girl at the front desk and she said she could go ask them again to be quiet, but she had already done that and it did not work. She said she will not give me a refund. I informed her that I was going to call guest services and also blast red roof inn all over social media. She said she did not care. The worst customer service I have ever seen.

This is quite simply the dirtiest and worse motel we have ever stayed at. We were en route on a cross county trip and needed a quiet hotel to stay the night. Memphis was the halfway point and we chose the Red Roof Inn in East Memphis. Upon checking in, the manager was in an office area behind "bullet proof" glass with only a basket to provide ID and credit card information. There is a large sign that says that all guest must provide a $100 cash or debit deposit for each room that is refundable upon checkout and satisfactory inspection. I was disgusted when the attendant gave me the key to my room and he said, this is where we put the "white people" and he didn't assess the deposit on my room. Presumably, he was inferring that white people are lower risk and don't require a deposit and perhaps are segregated from the other guests. This employee appeared to be of Indian or Pakistani descent. I only state this to provide context. I haven't heard a statement like that in a very long time. The room was the filthiest room I have ever stayed in. Holes in the wall, a large crack in the shower, black mold in the shower area, badly stained carpet, etc. The room had a bad smell of cigarettes and had a very musty smell. It was a non-smoking room. There was a lot of road noise as this hotel sits about 50 yards from Interstate 40. The entire hotel is in bad disrepair and really in unacceptable state to house guests. Upon check out, I had to wait 5 minutes for an employee to come to the desk. The ice machine in the lobby didn't work and the coffee was cold. The hotel couldn't have been any worse. I hope Red Roof Inns audits this property as it is unacceptable in so many ways.

Our non-smoking room was quite obviously smoked in and the wifi reception was very poor. Everything else is what you’d expect from a motel at this pricepoint. Check-in was fast and easy, and the beds are comfortable and clean. But once again, in this day and age, wifi this poor is surprising.

We have been staying here or at the Beaumont Inn in this part of town for over 20 years. I heard from family that it’s not the same but we booked our trip at the last minute and this was pretty much it as far as availability. The Baymont Inn is partially burned to the ground and the outside of this hotel is rotting so it’s definitely an eye sore. High traffic but I’m unsure if it’s travelers or locals so be careful. Our room smelled like cigarettes but to our surprise it was decent you can tell they are trying to keep it updated. The rolling chairs were stained so we used the pillow cases from the beds on the chairs. We purchased pillow cases and blankets from a local Target just to be safe. The cleaning staff was nice and let us use some supplies to clean the tub, we used wipes and microban elsewhere. There were some bugs flying around unsure if they came from the sink drain or from outside. I swear I killed a baby roach on the last day. But I was so shocked and smashed it so fast I can’t be sure. Overall it’s okay if there is nothing else and maybe even if you need somewhere to lay down for a night or two. Although it’s decent I can’t say I would book it again. If you stay here keep your eyes open and doors locked locked.

Room was pretty good for the price. The rolling chair was dirty. The big detractor was the toilet flushing (or something like that, not running but a loud change of water) throughout the night. Tell tale signs that this is a high crime area.

Hotel is old Built in the 70's is Falling apart but is still High priced ($477-$523.00 a Week) Interstate Noise Boom Boom Cars going by next to Hotel at Waffle House. Water Running Noise when someone Use's Shower or Sink.Small Rooms Broken things in Rooms,Too Many Dogs,Smell From Dogs.People Coming and Going all Hours of the Night. My Stay 10/18/22 to 1/13/23