Usuário convidado
31 de janeiro de 2023
We booked through ***********, the photos of this hotel looked lovely, they really have to stop putting up deceptive photos. Immediately entering the hotel, i felt like crying, it was like walking into the 1930's, everything is dated, the lift has two doors and just enough for maybe 3 people, i knew as soon as i saw the foyer, i had to contact ***********, and i did, and i am going to get a very large phone bill, due to the length of time trying to contact them. The room we were allocated, was not the room we paid for, we were told they did not have availability, found ourselves another hotel, and checked out, we were told , the hotel will refund us, still waiting on that, and we got charged one night stay, we only stayed a few hours.
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