7 Bedroom 5 Bath Home in Mesa

The house was fine. Large, with tons of sleeping quarters. A decent value. Our request for early arrival was approved which was nice.But our host was *selectively* inattentive. Which, to me, is worse than just being inattentive, because I know he saw my questions and concerns about the hot tub not working, but chose to be unhelpful. He was quick to answer questions about everything else, but continued to give us the run-around on anything regarding the hot tub. He took over a day to give us unhelpful answers, wouldn't give us instructions, said he would check it out, then said he would call the pool tech. None of which did he actually follow up on. It was disappointing to have the hot tub not work, and even more disappointing to have our host lie to/deceive us in this manner.

The hot tub wouldn’t heat so that was a little disappointing. We loved the large space but it is showing its age. Furniture and under furniture needs to be cleaned. Beds were good, linens felt new and comfortable. Kitchen doesn’t have much for towels but we had luckily brought our own. Laundry room is musty and dryer takes a long time to dry.

I have rented many homes from VRBO (for golf trips with my buddies) all over the country and this rental, both the house and the dealings with the owner and property manager), were the WORST I’VE EVER experienced! The house is old and dilapitdated and it appears that the owner has never put any money into improvements. Many things don’t work at all (1 shower had no cold water handle; tennis net is not up; refrigerator light is out; and these are just a few examples). The pool and hot tub are not usable at all since the heater doesn’t work. I paid for them both to be heated and specifically told the owner that was an ESSENTIAL part of our choosing the property (everyone likes a nice soak after a round of golf). He ASSURED me that the pool and hot tub worked perfectly, yet when we checked in the water was freezing cold. Despite several requests by me, the heater was never repaired (rather than send someone to fix it, at one point the prop manager advised me that the pool tech was going to call and tell ME how to fix the heater). Although they refunded my money for the pool heating, it did not save our trip. I would strongly encourage anyone considering this property to find something else! Don’t ruin a nice trip to Arizona by renting this property!!!

Forgot to mention in other review that we did find a livescorpion on the back bedroom floor.

The property was perfect for the family gathering that we had and had exactly what we were looking for. The response to any questions that we had was incredibly fast and anything that we needed was taken care of immediately. We would definitely recommend this property and if we needed it again, we will definitely be reaching out.

* Sheets and pillow cases stained and dirty. Although they replaced the sheets they still looked dirty so we went and bought sheet sets for all the rooms from the Walmart not too far away.* The mattresses were a bit thin and hard could have used some mattress toppers to up the comfort level of the bed.* Shower was so small in the master bedroom you could barely turn around without bumping the wall.* House is lovely but minor touch ups needed like nicks in the walls that are very noticeable. Paint streaks on the walls. Inside toilet stains* The microwave above the stove wasn’t getting the food hot but there was a smaller one on the counter that we used that worked.* Out of the 5 rooms only 3 had televisions in them. And those rooms without televisions do not have dressers to put your clothes into you must utilize the closet for the things that require hangers which if you didn’t bring any you had to go buy. And the things that cannot go on hangers just stayed in your suitcase which is unfortunate when you are there for 7 days and 6 nights. * The toilet makes allot of noises randomly throughout the day and night in the master bedroom* Not sure if it’s the services of what but the TVs kept going out making it really difficult to watch anythingThe ok rating is because of these things and although they may be minor it really does affect a families stay when you are there for more than a few days.

Plenty of room to accommodate our family. Pool, tennis court were perfect.

Overall would stay again Mixed feelings, none of which are the owners fault. They outsource the check-in and cleaning to a 3rd party that were really tough to deal with. I requested early check-in (which is an extra fee) and then was simply not notified if I was getting early check in or not. It was annoying since I had friends flying in from out of town and we had to haul our bags around.We were supposed to get check-in information no less than 1 hour before check in, and I had to text the admin line 30minutes before to even get an address. When we arrived, it was obvious nobody had been through the house in at least a week since there was a film of dust on everything. I know AZ is dusty, but I would think not getting early check was due to cleaners being at the house.We requested the pool be heated (300 for 3 days) and when we got there the pool was in the 60s, so it was clear the heater had just been turned on. We ended up getting refunded for the heating charge. There was no instruction book or welcome page so we spent awhile walking around trying to figure out patio lights/pool lights/tennis court lightsThe neighborhood and area are gorgeous. The house is massive and comfortably slept 8 grown men. We all just wished communication from the property management team was better, especially with the number of paperwork I had to complete prior to the stay being finalized.

Best time Our group travels around for billiard tournaments and this house was hands down the best! Our group ranges in ages from 15 to 60 and this house had everything we could have hoped for, so much space inside and out, great pool, the perfect green for daily putting challenges, comfortable rooms for in between our different schedules, great neighborhood, very peaceful, and not far from a huge variety of food. We hope our group gets to return to Mesa because this is the house we hope to visit again and again.