Hilton Mexico City Airport

Avaliações do Hilton Mexico City Airport

Hilton Mexico City Airport

International Mexico City Airport, Mexico City, Federal District, 15260, MexicoVer detalhes do hotel
Hilton Mexico City Airport
Hilton Mexico City AirportHilton Mexico City AirportHilton Mexico City Airport
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1 noite

Avaliações dos hóspedes

4.2/5
Muito bom
57 avaliação
Avaliações verificadas
Agradável e bem localizado4.3
Comodidades4.1
Atendimento4.2
Limpeza4.2
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Todas as avaliações(57)
Avaliações positivas(53)
Avaliações com fotos/vídeo(9)
Fácil de se locomover(9)
Próximo ao aeroporto(8)
Localização conveniente(7)
Ótimo atendimento(6)
Limpo e arrumado(5)
Estadia excelente!(5)
Avaliações negativas(4)
Usuário convidado
Quarto king
Hospedou-se em 7. 2024
Negócios
13 avaliação
5.0/5
Excepcional
Publicado em 17.7.2024
Located inside terminal 1, Hilton hotel at Mexico City airport is agreed choice for travelers. The rooms are great. Hotel restaurant offers delicious meals
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Resposta da propriedade: Hello,Thank you for staying at Hilton Mexico City Airport and for taking a moment to share your very valuable thoughts with us. I am glad to hear that you had a great experience and enjoyed our rooms, as well as the quality of our food. For us, it has been a pleasure to host you and we will be more than happy to welcome you back anytime.Sincerely,Jazmín CalzadaFront Office Manager
Juan carlos
Quarto com 2 camas de casal
Hospedou-se em 2. 2024
Viaje com amigos
15 avaliação
3.2/5
Publicado em 6.3.2024
I booked the hotel just for the location. But to get to the hotel the elevators didn’t work, too expensive to get that kind of service
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Resposta da propriedade: Hello Juan Carlos,Thank you for taking a moment to share your feedback regarding your experience at Hilton Mexico City Airport. I am sorry that you experienced inconveniences during your visit with the elevators that connect the terminal with our facilities. We are working with the corresponding airport authorities to replace them and improve our guests experience.We hope to have the opportunity to welcome you back and make it right.Sincerely,Jazmín CalzadaFront Office Manager
Jean G
Quarto king
Hospedou-se em 5. 2024
Negócios
19 avaliação
4.7/5
Incrível
Publicado em 20.5.2024
Hôtel in a good position inside the airport. A little bit expensive
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Resposta da propriedade: Hello Jean,Thank you for taking a moment to review your experience at Hilton Mexico City Airport. I am glad to haar that our location inside the airport was of your liking and that you had overall a good experience. Your feedback is very valuable for us, in order to keep improving our service and provide our guests the best experience.We hope to welcome you back soon.Sincerely,Jazmín CalzadaFront Office ManagerSincerely,Jazmín CalzadaFront Office Manager
Usuário convidado
Quarto king
Hospedou-se em 5. 2023
Casal
1 avaliação
2.5/5
Publicado em 28.5.2023
The ladies in reception have been treating us badly. Respectfully, they should take some customer service. A hotel like this, should not be allowing “hot water” to be cold in the shower, their TVs have their wifi network blocked so you can’t connect to apps like Netflix, and the gym is out of service.
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Resposta da propriedade: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Victor
Quarto com 2 camas de casal
Hospedou-se em 8. 2023
Família
3 avaliação
4.2/5
Muito bom
Publicado em 17.8.2023
Very convenient location to catch an early morning flight. Just a few steps to check-in counters. Also parking lot access is very convenient to avoid the crowded airport hallway
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Resposta da propriedade: Dear Victor,Thank you for taking a moment to share your valuable feedback with us regarding your past stay at Hilton Mexico City Airport. I am glad to hear that our location was easy for your travel needs and that you had overall a good experience. Your opinion is very important for us, in order to keep improving our service. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Jose Eduardo
Quarto com 2 camas de casal
Hospedou-se em 10. 2024
Negócios
1 avaliação
4.0/5
Muito bom
Publicado em 3.10.2024
Good location
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Resposta da propriedade: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Usuário convidado
Quarto com 2 camas de casal
Hospedou-se em 11. 2023
Outros
2 avaliação
4.0/5
Muito bom
Publicado em 22.11.2023
Lovely stay and relaxing environment
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Resposta da propriedade: Hello,Thank you for being our guest and for taking the time to let us know that you had a lovely stay. Your opinion is very valuable for us, and allows us to keep providing you an unbeatable experience. We hope to welcome you back soon.Sincerely,Jazmín CalzadaQuality Assurance Manager
Nina around the world
Quarto king
Hospedou-se em 9. 2022
Casal
7 avaliação
3.7/5
Publicado em 5.9.2022
The carpet in my room had a mold smell which made my stay uncomfortable. But staff were very friendly and the service overall was good.
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Resposta da propriedade: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Usuário convidado
Quarto com 2 camas de casal
Hospedou-se em 5. 2022
Sozinho(a)
2 avaliação
4.2/5
Muito bom
Publicado em 17.5.2022
one of the elevator was not working when arrived, service repair was undergoing. Service was good overall
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Resposta da propriedade: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Austin Dominguez
Quarto king
Hospedou-se em 9. 2022
Sozinho(a)
6 avaliação
3.7/5
Publicado em 30.9.2022
Not that good
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Resposta da propriedade: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
kelvin0512
Quarto king
Hospedou-se em 8. 2024
Casal
30 avaliação
4.0/5
Muito bom
Publicado em 21.9.2024
早班機選擇這裏。在客運大樓裏面，感謝前面客户評論，知道這個位置有點難找。Uber導航在客運大樓門口，下來以後竟然沒有找到，後來問了才知道，進客運大樓以後要抬頭看一下，自動扶梯上發有希爾頓幾個字，衹要進去以後馬上扶梯上去就是。酒店不錯，位置方便
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Resposta da propriedade: Dear guest, thank you very much for taking the time to answer the survey, we highly appreciate your comments. Sincerely,Adolfo DíazGeneral Manager
Usuário convidado
Quarto deluxe com 2 camas de casal
Hospedou-se em 8. 2024
Negócios
1 avaliação
2.0/5
Publicado em 20.8.2024
住過的最貴且最爛的Hilton, 沒有之一，房間很小，照明暗，房間對着裏面的院子不能開窗，隔音非常差，走道有人説話走路關門都很清晰，浴巾毛巾估計幾年沒換了很硬，沒有牙刷拖鞋，大堂很小，電梯兩部壞了一部，很慢一次衹能三個人，也就是機場近一個好處。
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Resposta da propriedade: Dear guest, I am deeply sorry for all inconveniences you had during your staying. Thank you very much for taking the survey, all your comment will be taken care off to improve our service.Sincerely,Adolfo DíazGeneral Manager
Rico-Weng
Quarto king
Hospedou-se em 11. 2024
Negócios
23 avaliação
5.0/5
Excepcional
Publicado em 30.11.2024
非常乾淨的大床房，也很安靜，下次還住
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Resposta da propriedade: Dear guest, it is great news that you enjoyed your stay with us, thank you very much for letting us know!Sincerely,Adolfo DíazGeneral Manager
Usuário convidado
Quarto luxo (Deluxe King Room)
Hospedou-se em 11. 2024
Negócios
19 avaliação
5.0/5
Excepcional
Publicado em 2.12.2024
首先，酒店地理位置很好，就在墨西哥城機場內部，走路5分鐘就到了。酒店隔音也很好，在機場內缺一點飛機飛行的聲音都沒有。美中不足的是: 酒店電梯一直有一步處於維修狀態，另外一步電梯衹能載3人，總是要等很久。
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Resposta da propriedade: Dear guest, it is great news that you enjoyed your stay with us, thank you very much for letting us know!Sincerely,Adolfo DíazGeneral Manager
Usuário convidado
Quarto com 2 camas de casal
Hospedou-se em 5. 2024
Negócios
235 avaliação
5.0/5
Excepcional
Publicado em 17.6.2024
因轉機需過夜，所以訂了這家酒店。雖然語言不是溝通的很順暢，好在服務人員很有耐心。服務人員熱情周到！有需要繼續關注！
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Resposta da propriedade: Thank you for being our guest, and for taking a moment to review your recent experience with us. I am glad to hear that you had a perfect stay and enjoyed particularly the service that we provided you. Our guests satisfaction is vitally important for us and we work hard to share the light and warmth of our hospitality everyday.Come back soon, we will be delighted to see you again.Sincerely,Jazmín CalzadaFront Office Manager