NH Collection Mexico City

Avaliações do NH Collection Mexico City

NH Collection Mexico City

Liverpool 155, Mexico City, Federal District, 06600, MexicoVer detalhes do hotel
NH Collection Mexico City
NH Collection Mexico CityNH Collection Mexico CityNH Collection Mexico City
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1 noite

Avaliações dos hóspedes

4.1/5
Muito bom
51 avaliação
Avaliações verificadas
Agradável e bem localizado4.4
Comodidades3.8
Atendimento4.0
Limpeza4.1
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Todas as avaliações(51)
Avaliações positivas(42)
Avaliações com fotos/vídeo(13)
Excelente localização(16)
Ótimos quartos(9)
Café da manhã delicioso(9)
Estadia excelente!(8)
Proprietário cordial(7)
Limpo e arrumado(6)
Avaliações negativas(9)
SHERJEL
Quarto família com varanda
Hospedou-se em jul 2024
Viaje com amigos
252 avaliação
1.5/5
Publicado em 9 jul 2024
Very bad location for kids and family full night can’t sleep for bar music lots of gays and lesbians around mostly weekends have party around and play loud music so bad don’t book there is you want family vacation
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Usuário convidado
Quarto superior com 2 camas queen
Hospedou-se em nov 2023
Negócios
26 avaliação
4.7/5
Incrível
Publicado em 5 dez 2023
Good location at the Zona Rosa. Rooms are comfortable. Breakfast is good, some Mexican specialties are available. Try the "cafe de olla" and the "tamales".
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Resposta da propriedade: Dear Guest, For NH Collection Mexico City Reforma it was a great pleasure having received you at our hotel, where you will always find, your home!I have already shared your comments with our colleagues who have been very happy to know that their work culminated in the satisfaction of a client as important as you and your guests.Thank you for your visit and see you soon!Ek Rodrigo CamachoGuest Relations
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Patrik2008
Quarto superior king
Hospedou-se em out 2023
Casal
25 avaliação
5.0/5
Excepcional
Publicado em 18 out 2023
The hotel is good. A breakfast was very variety. Room was clean. The hotel has a nice pool on a 3rd floor.
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Resposta da propriedade: Dear Patrik2008, On behalf of the entire team that makes up NH Collection Mexico City Reforma, we want to thank you for sharing your very pleasant experience here at our facilities.It has been a great pleasure for us to receive you and to have been part of your vacations in Mexico City, we are very happy to know that the rooms and, facilities and breakfast was to your liking, we will continue working to improve our services and provide you with a delightful experience.Thanks for your visit, see you soon!Ek Rodrigo CamachoGuest Relations
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Usuário convidado
Quarto superior
Hospedou-se em jul 2023
Sozinho(a)
4 avaliação
4.0/5
Muito bom
Publicado em 16 jul 2023
The location is very good. Surrounding there are many restaurants and Cafes. The metro station just few minutes to walk. The concierges are friendly and helpful. the breakfast is delicious. Special is the omelet made very good. The room is modern and comfort.
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Resposta da propriedade: Dear Guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. I will be considering these to improve our performance. I hope to have the opportunity to see you again at the hotel.Mayela Lopez, Rooms Division Manager
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saam61
Quarto superior
Hospedou-se em jan 2023
Sozinho(a)
2 avaliação
3.5/5
Publicado em 5 abr 2023
I guess it’s ok for Mexico City. Some issues. Location was good. Other NH Hotels were better. The woman on the reception was a bit unfriendly.
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Resposta da propriedade: Dear Muhammed Samet, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed your stay, we are aware we have our opportunity areas, nevertheless we are working on them we would be thrilled to welcome you in the future so you can experience the extraordinary here at NH Collection Mexico City. Reforma, Best!María Lazalde Guest Relations Manager
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Carlosinjune
Quarto King Premium com Terraço
Hospedou-se em abr 2022
Viaje com amigos
1 avaliação
5.0/5
Excepcional
Publicado em 5 mai 2022
Great location been here many time, safe and clean hotel, I will come back
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Resposta da propriedade: Dear CarlosinJune, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed our stay and to know that we exceeded your expectations, We will be thrilled to welcome you back at NH Collection Mexico City, Your home away from home! Best! María LazaldeGuest Relations Manager
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Usuário convidado
Suite Júnior
Hospedou-se em ago 2022
Sozinho(a)
10 avaliação
4.2/5
Muito bom
Publicado em 29 ago 2022
The location is excellent. However, the swimming pool is not cleaned well. We also need to prepare slippers, toothpaste, and brush ourselves. The staff are friendly. Trip.com system has problems with uploading photos, so I cannot share them here.
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Resposta da propriedade: Dear Guest User, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed your stay, we are aware we have our opportunity areas, nevertheless we are working on them we would be thrilled to welcome you in the future so you can experience the extraordinary here at NH Collection Mexico City. Reforma, Best!María Lazalde Guest Relations Manager
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Goncalo Ivan
Quarto superior
Hospedou-se em abr 2022
Negócios
10 avaliação
4.2/5
Muito bom
Publicado em 31 mai 2022
Good location
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Resposta da propriedade: Dear Goncalo Ivan, I would like to thank you for the time you took to review your recent experience at the NH Collection Reforma Mexico City , we welcome your feedback and value the assessment of our hotel's installations and services. We are glad you enjoyed our stay and to know that we exceeded your expectations, We will be thrilled to welcome you back at NH Collection Mexico City, Your home away from home! Best! María LazaldeGuest Relations Manager
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Usuário anônimo
Quarto premium
Hospedou-se em nov 2024
Negócios
5 avaliação
3.0/5
Publicado em 10 dez 2024
No hay agua caliente, la puerta no se puede cerrar con llave, la tarjeta de acceso no se puede usar y el personal de recepción no es servicial.
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XMGSKK
Quarto superior
Hospedou-se em out 2024
Negócios
63 avaliação
4.5/5
Ótimo
Publicado em 21 out 2024
酒店在鬧市區 附近逛吃飯都特別方便 選擇特別多 酒店附近酒吧特別多 墨西哥城旅遊的話住這個位置挺方便的 酒店整體不錯 設施不算很新 但整體滿足需求
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6/7
Usuário convidado
Quarto superior com 2 camas queen
Hospedou-se em ago 2024
Casal
10 avaliação
2.0/5
Publicado em 17 ago 2024
今回、シェラトン・マリア・イサベルに3泊した後、こちらのNHコレクション・レフォルマに1泊したが、雲泥の差にびっくりした。いろんなホテルを確かめたいと思ってあえて変えたが、変えなければよかったと思うぐらいである。確か1泊の宿泊代もこちらのほうが高かった気がするが、内容の充実さ・濃さは完全に余裕でシェラトンに軍配が上がる。 唯一よかったのは、10時過ぎにシェラトンを出て、NHコレクション・レフォルマに着いたが、荷物をチェックインまで預けることができたことだけである。立地もよい。 チェックインは、3時10分過ぎに2列ある片方に並んだが、先頭の若者グループが2つのカウンダーを独占していて、チェックインに手間取り、40分以上待たされた。信じらない、初体験である。同じグループのようだったので、1つのカウンターで処理すればよいのに、と思った。それから、自分が並んでない列は進んみ、後から来た人たち(自分の後に並んだ人)グループが先にチェックインできたのも、おかしい、悔しい。フォークのようにして、とにかく先に並んだ人を優先すべきなのに、その配慮がない。 ツインルームを予約したのに、ワンベッドルームを提供されたので、フロアへ戻って予約と違うと伝えたが、今日は満室で変えられない。こちらではワンベッドルームで予約を受けているの一言のみ。 まだぐずぐずしていたら、トリップドットコムに自分で連絡して解決してほしい、こんなことはよくあると翻訳アプリ。まったく冷たいホテルであった。 自分のチェックインまで1時間以上待たされ、疲れており、言葉も通じなかったので、あきらめたが、本当に悔しい思いをした。 部屋も洗面所、トイレが丸見えの部屋の作りで、いくら夫婦といえども、プライバシーに配慮がないのも、怒りが加算された。 朝食は、パンが主体でバラエティ差にかけていたし、ウエイターさんは仲間内で話をしており、皿の片づけやコーヒーのお替りなど、言わないと動かない感じがして。幻滅した。
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Usuário convidado
Quarto superior com 2 camas queen
Hospedou-se em mar 2024
Negócios
42 avaliação
5.0/5
Excepcional
Publicado em 30 mar 2024
很不錯的酒店,酒店設定很好,對面滿大街都是吃的,不愁餓肚子。酒店於鬧市之中,一切很方便!訪客旅遊都很省心。
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BelenRuiz
Quarto superior com 2 camas queen
Hospedou-se em set 2024
Viaje com amigos
9 avaliação
5.0/5
Excepcional
Publicado em 24 set 2024
muy buen hotel con buen desayuno! la verdad que sin duda repetiría...
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Usuário convidado
Quarto superior com 2 camas queen
Hospedou-se em out 2024
Negócios
2 avaliação
4.2/5
Muito bom
Publicado em 31 out 2024
酒店房間很大,早餐很豐富,關鍵是酒店服務人員很熱情,幫我們叫車,還主動幫忙砍價,下次還會選擇還住這。
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Usuário convidado
Quarto superior king
Hospedou-se em jun 2024
Casal
22 avaliação
5.0/5
Excepcional
Publicado em 12 jun 2024
設施方面十分好,食物也不錯,而且有接送服務十分好,幫家人及朋友都訂了這間酒店,有洗衣機,可以自己洗衣服。
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