Palau Pacific Resort

The location was excellent, right on the water. The hotel staff were friendly, helpful, and responsive. The facilities were straight-forward and not over-done. Perfect for a casual, relaxed get away. Nice snorkeling just off the beach. Comfortable pool with great sunsets. Enjoyed the frogs on the walk to our room.

PPR is a lovely hotel beautifully sited in an exquisite setting in the paradise that is Palau. I was traveling with a group from Scripps Oceanography to explore this island nation and to see the ongoing research being done there to combat climate change and to preserve and protect the coral reefs and the flora and fauna of the rock islands. The hotel staff were all so nice, accommodating and helpful, food was good, rooms were clean and spacious. Our group meals were held in various locations around the property, most outdoors with beautiful views. The hotel’s beach is perfect for snorkeling, and its dock allows easy access to boats which took us to various locations for snorkeling and kayaking. The spa is equipped for massage and facials and services were good and reasonably priced.

We had the most amazing weeklong stay at Palau Pacific. We are coming from Guam and the timing of the flights. There were brutal with two young children, but the hotel was incredibly accommodating and did what they could. The food was great Not amazing. The thing that made this place, so incredible aside from the views and amenities was the people. Eugene and tedoforo? Were two of the most amazing and went above and beyond to care for my family and my children, but pretty much ever went at their resort did. The gym is small and could use some improvements however, most people here are clearly going to Dive. The hotel was great with making arrangements for this and even for the smile air, which was incredibly fun and worth it. Even have toys that The kids can play with at the pool. Breakfast buffet was great. The rooms were clean. Plenty of frogs and lizards for the kids to Chase. Overall it was an incredible trip. The pillows were not that great however. The location is pretty remote so you can’t walk to other restaurants restaurants.

What an amazing location. We toured the hotel and saw all the different types of rooms - even the stunning private bungalows where film royalty have stayed! Stunning location, right on the shore with snorkelling and swimming in the warm waters straight from the beach. The in-house dive company was fully booked, but the facilities and fact that you board their boats off the private jetty is awesome. All meals, from the incredible buffet breakfast through to room service were excellent. The staff were impeccable and absolutely lovely. Knew us so well in such a short time. Utterly peaceful in beautiful surroundings, Perfect for a complete 'get away from it all' with everything you need on site at the resort. Highly recommend this location. beautiful rooms, showers, linen and beds. Felt like royalty.

I stayed at this resort in April of 2024 after a weeklong diving trip on liveaboard . When I was making room reservations (back in January) I booked a room directly through the hotel website. I was working with a dive travel agent and also had a room booked. I contacted the hotel directly from the website, gave them the reservation number, and told them I already had a reservation, so I needed to cancel the reservation I had booked through the website as I did not need 2 rooms. Imagine my surprise when I arrived back in Koror after our week diving (with no cellular or data service while on the dive boat,) and received an alert from my Credit Card that I had been charged for the reservation that I had previously cancelled! When I checked in at the hotel, I explained to the desk clerk the error, but he said that there was nothing to be done. At that time, I said, give me both room keys then, if I paid for 2 rooms I wanted both rooms. The desk clerk then assured my husband and myself that we would receive a credit back for one of the rooms! I never received a credit from then, and I have contacted the hotel management company with my documentation (cancelled reservation email) but even though they received my email, they had yet to reply or attempt to resolve the issue as of mid-June 2024. This resort has robbed me of $1500. As for the resort itself, read additional reviews, the rooms are somewhat run down, but it is the only resort on the island with a beach. The resort is not centrally located, and you cannot go anywhere without transportation because of its location. The breakfast buffet was outstanding!

We stayed at the Palau Pacific Resort for 11 nights. This was my 3rd time back. The stay was lovely . The property is wonderful and everybody who works here is so friendly and helpful. Lucy and her staff did everything to make us feel at home. Whether it is the front desk people, the restaurant staff or the pool boys, they are all wonderful and service oriented people. We had fresh flowers on our bed every morning after cleaning and everybody is smiling when you see them. Every morning we enjoyed sitting down for a great breakfast enjoying the ocean view. The beds are very comfortable and the rooms are nice. The bath rooms could use some update - but giving that everything else is so wonderful, this is very minor. We will definitely come back. One of the nicest and relaxing places I have been too. Thank you so much for your great hospitality!