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1 noite
Avaliações dos hóspedes
4.1/5
Muito bom
66 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.1
Comodidades4.1
Atendimento4.1
Limpeza4.1
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Todas as avaliações(66)
Avaliações positivas(27)
Avaliações com fotos/vídeo(7)
Avaliações negativas(15)
Usuário convidado
Hospedou-se em abr 2022
Sozinho(a)
1 avaliação
4.2/5
Muito bom
Publicado em 30 mai 2022
The only reason I gave the hotel a 3/5 for service was because of the noise the staff would make in the mornings. The rooms pick up noise on the second floor from the hallway very well. So I could hear the staff loudly chatting up a storm, opening and closing doors, etc from my room. Aside from that, front desk was amazing, so was the door guy. Everyone and everything else in the property was great. Location was amazing!
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BEYOND724083
Hospedou-se em out 2022
Negócios
41 avaliação
4.0/5
Muito bom
Publicado em 16 dez 2022
不錯,但在攜程上未説明要額外付度假費。
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Usuário convidado
Hospedou-se em mar 2023
Outros
3.0/5
Publicado em 23 abr 2023
Ficamos neste hotel em Abril de 2023. Reservamos um quarto com duas camas de casal. O hotel tem uma excelente localização. Na Ocean Drive, mesmo em frente à praia e à zona mais movimentada de Miami Beach. É ótimo. Os funcionários foram atenciosos e disponíveis. Como fatores negativos: a limpeza... é péssima. Não têm atenção ao número de hóspedes (nunca deixaram toalhas suficientes para todos). O pequeno almoço "continental" é fraco. O hotel precisa de remodelações urgentes.. está muito velho e sem qualquer charme.
Resposta da propriedade: Dear Irina Alexandre, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent it from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Usuário convidado
Hospedou-se em set 2024
Família
4.0/5
Muito bom
Publicado em 22 out 2024
Lovely boutique hotel right opposite South Beach. Staff were very attentive and helpful. We had an issue with our booking through the travel agent which they helped to resolve. The hotel had a great vibe, very art deco. The hotel offers beach towels and sunbeds on the beach but you have to hire a parasol if you need one. I believe they also offer free hire of bikes which is a nice touch. Breakfast was lovely in the hotel, I would highly recommend it.
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Usuário convidado
Hospedou-se em jul 2024
Outros
4.0/5
Muito bom
Publicado em 2 ago 2024
The Winter Haven Hotel is in a prime location with the best value for money and friendly and attentive service. Upon arriving, I was warmly greeted and attended to by Cristina, offered a welcome drink by another staff member who also helps with luggage and was always quick to smile and say hello. Tye is also great with friendly service and personable with guests. Also appreciated were complimentary water bottles everyday, even without my asking, and towels for the beach. You can also rent bicycles and compared to other hotels, the resort fee is more economical. The bedroom and washroom was compact, clean, and key to remember is this is an art deco hotel. The staff are friendly, humble, down to earth, and ready to help in whatever way they can.
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Usuário convidado
Hospedou-se em mar 2024
Outros
5.0/5
Excepcional
Publicado em 29 abr 2024
Cute hotel in a great location by the beach with friendly staff. Aaron was very nice and attentive to our needs. Will stay here again!
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Usuário convidado
Hospedou-se em mar 2024
Outros
5.0/5
Excepcional
Publicado em 24 abr 2024
We checked in today. Easy Quick Check in. We got a welcome drink. Location right in t he middle of Miami Beach. Room very nice with ocean view. Clean. Friendly and accommodating staff. Aaron was very pleasant and helpful. She made our stay much more pleasant! We will certainly be back if we come back to Miami again! :)
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Usuário convidado
Hospedou-se em mar 2024
Viaje com amigos
5.0/5
Excepcional
Publicado em 8 abr 2024
Excellent! beautiful art deco building. clean and cozy rooms. superb service from everyone. unbeatable location. i really don't understand some comments about the size of the rooms.. more than enough to have a pleasant stay and rest. Will come back whenever possible. thank you for the hospitality!!!!!
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Irwin P
Hospedou-se em fev 2024
Negócios
2.0/5
Publicado em 6 mar 2024
Needed better directions to find the entrance by car. In the room; clock was wrong, no soap. They gave the door key to another guest by mistake. Breakfast was awful; orange “juice” was Tang, pastries were over microwaved, eggs were not real eggs. They charged $20 for amenities that are already there. Parking at $50 is a rip off. Staff of young people at the front desk were very helpful but there seems not to be management.
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Resposta da propriedade: Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
Usuário convidado
Hospedou-se em fev 2024
Outros
5.0/5
Excepcional
Publicado em 4 mar 2024
What a nice place! Newly renovated, perfect location, lovely staff. Restaurant is excellent, we took breakfast there each morning. Beach is across the street, they provide beach towels and chairs. It’s a 1930s hotel all fixed up new but rooms are small and no jacuzzi, pool etc.
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Usuário convidado
Hospedou-se em fev 2024
Outros
5.0/5
Excepcional
Publicado em 4 mar 2024
This was the best stay I have ever had in the Miami south Beach area. The staff is attentive, genuine, and kind whenever you walk in the door. Pat, who worked at the front desk, made a very positive impression with his kindness and attentiveness to his guests, ensuring we were greeted with a friendly word/ smile with each encounter. I would recommend this hotel to anyone I know staying in this area.
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Usuário convidado
Hospedou-se em fev 2024
Outros
5.0/5
Excepcional
Publicado em 3 mar 2024
We spent only 1 night here but would definitely stay again if in the SoBe area. From the initial reception in the lobby, valet etc we felt we had arrived somewhere special. The location is excellent and in walking distance to Espanola Way and Lincoln Road and the complementary bicycles were a treat to ride on the across the street boardwalk. The hotel also offers complimentary beach chairs through a vendor on the beach (umbrellas are extra)! As this is a re- modeled art deco hotel, the rooms are small and we had no view but for the one night it was a pleasurable visit.
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Usuário convidado
Hospedou-se em jan 2024
Outros
4.0/5
Muito bom
Publicado em 18 fev 2024
My husband and I love this Art Deco hotel. The location is perfect as it is right across from the beach on Ocean Ave and close to all the restaurants. The street is blocked from traffic in front of the Winter Haven which keeps the volume of crowds and cars a nice distance away. The rooms are small but very clean, quiet and cozy. We love the Art Deco design. Our King bed was great. Andrew and his front desk team (and our bellman) were extremely helpful and accommodating to all our requests. We used the complimentary bikes to ride down to South Pointe and all around. This is our 3rd stay and we will definitely be back!
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Trail19517869047
Hospedou-se em mai 2023
Família
5.0/5
Excepcional
Publicado em 29 jun 2023
Stay here! I booked one night and will be back soon. Excellent service. Wonderful location on Ocean Drive. Directly across from the beach, chair & towels are provided. Bicycles, rooftop patio, restaurant and lobby bar were great. I am very impressed by this beautiful little boutique hotel right in the middle of South Beach!
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Resposta da propriedade: Thank you for taking the time to let us know about your experience while staying with us. I hope you choose to stay with us again when your travels bring you back to the area. Have a great day!
Usuário convidado
Hospedou-se em mai 2023
Outros
5.0/5
Excepcional
Publicado em 29 jun 2023
I absolutely love the vibe of this hotel. I love historical buildings and they have done an amazing job keeping the hotel both current and historic. The staff WAS SO NICE!! literally every person was so nice... It made me wish we were staying longer. From the security outside to the valet to housekeeping to the front desk. Christina greeted us with the biggest smile and was very helpful and informative. She was sure to provide us with details of what our stay included such as beach towels, beach chairs, complementary champagne, and bikes to borrow. Room was nicely decorated, clean, and toiletries were luxurious. I will definitely go back!!
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Resposta da propriedade: Thank you for taking the time to let us know about your experience while staying with us. I hope you choose to stay with us again when your travels bring you back to the area. Have a great day!