Usuário convidado
9 de julho de 2024
Really enjoyed our stay at the hotel. I travelled with two small kids and my wife and we would stay here again. Pros: recently remodeled rooms and commons areas, spacious lobby with lots of seating and TVs, big outdoor area with more seating and nice layout, pool is big with stuff for kids, quiet and remote, not too busy Cons: shower tubs drained poorly, the couch in the suite could be a bit more spacious, the only other con for me was the non-plussed staff. I encountered a front desk person and a staff person near the bar/food area. Neither were friendly or attentive. The front desk person seemed annoyed that we bought some snacks and she had to ring them up. The bar person was just not interested in doing her job. She just sorta starred at me when I walked up and wanted to order some bottled waters. When I asked about a beer I couldn’t see well she just served it to me and when I saw what it was I knew I wasn’t going to like it and I would’ve picked something else if she had just showed some effort to tell me what it was. It’s too bad when you’re trying to enjoy time away from home with your family and have to deal with ornery staff. It wasn’t busy. Makes you wonder if they’re being treated fairly or they just hire people who lack any social skills. Luckily you can avoid the abysmal staff entirely by bringing your own drinks/food and checking in with your mobile app! It’ll give you a room key that works in the entire hotel!
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