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1 noite
Avaliações dos hóspedes
4.3/5
Muito bom
43 avaliação
Para garantir a autenticidade das avaliações exibidas, não calculamos apenas uma média. Em vez disso, analisamos a credibilidade da avaliação e a data da estadia do hóspede para determinar a classificação final.
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.2
Atendimento4.2
Limpeza4.4
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Todas as avaliações(43)
Avaliações positivas(24)
Avaliações com fotos/vídeo(10)
Avaliações negativas(2)
Karolina
Quarto Armani Deluxe
Hospedou-se em mai 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2024
Love it
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Resposta da propriedade: Dear Karolina,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Diana Mokaber
Armani Première Superior Room
Hospedou-se em mai 2024
Casal
10 avaliação
2.5/5
Publicado em 9 jun 2024
Hospitality was unacceptable, we asked the room service for towel s… after 8 hours we recalled and then they brought it but after EIGHT hours
Also
We reserved for spa one dag in advance confirmed by the spa and the reception, also they asked time what masseur, and we did our selection,
The next to double check what time we had the massage we called the reception and after 20 minutes of them talking to eachother and figure it out they told us we dont have any reservations… also when i booked the room i called the hotel that IT WAS MG BIRTHDAY THE DAY I ARRIVE SO PLEASE PROVIDE ME A CAKE AND THEY ALL SAY YES TELL US WHEN U GONNA ARRIVE I TOLD THEM… NO CAKE NO SIGNE OF even A HAPPY BDAY AND THEY TOLD ME THEY FORGOT WHEN THEY DOUBLED CHECKED EVERYTHING WITH MY BOYFRIEND!!!!!!! Even after my bf retold them about the birthday to remind them.. but …. WORST EXPERIENCE AND BDAY THANK YOU ARMANI FOR JUST KEEPING THE NAME AND LOOSING THE CLASS… we paid only for the name… I HAVE SO MUCH RESPECT TOWARDS ANY DESIGNER BUT THEY ARE USING ONLY THE NAME…… and it shouldnt be a luxury hotel based on the hospitalities!!!
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Resposta da propriedade: Dear Mrs. Mokaber,Warm Greeting from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. Please note that I passed all your comments to the respective department in order to point out your disappointment so that, hopefully, we can better cater to our beloved guests in the future.Furthermore, we have already proceeded in doing the necessary investigations and I really apologize for the issues you experienced and for the fact that we were not able to make you live a wonderful birthday with us. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Jaaa111
Quarto Armani Deluxe
Hospedou-se em jul 2022
Casal
26 avaliação
5.0/5
Excepcional
Publicado em 20 ago 2022
Perfect anniversary experience.
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Resposta da propriedade: Dear Guest,Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience. We are glad to hear that your anniversary experience has reached your expectations and that we were able to make you live a wonderful stay.We look forward to welcoming you back again soon.Best Regards,Giuseppe Losciale
Resposta da propriedade: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Resposta da propriedade: Dear Sir/Madam,Warm Greeting from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.I appreciate the time you have taken to fill out our post-stay survey, communicating the issues you experienced during your stay.The honest feedback you have provided greatly assists us in continuously improving our lifestyle experience in order to better cater to our guests. On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
이윤정
Suíte Júnior Armani
Hospedou-se em mar 2024
Família
35 avaliação
4.0/5
Muito bom
Publicado em 25 abr 2024
잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요
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Resposta da propriedade: Dear Sir/Madam, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella and I work in the Lifestyle Department. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm Regards, Raffaella AnneseManagement Office
Wendy_ Zhang🌸
Armani Première Superior Room
Hospedou-se em jul 2024
Família
11 avaliação
4.0/5
Muito bom
Publicado em 7 ago 2024
有設計感的酒店,但是房間沒有想象中精緻,衞生間的細節反而感覺更好。剛入住的時候香薰味道過於濃郁。
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Resposta da propriedade: Dear Mrs. Zhang,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Resposta da propriedade: Dear Sir / Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Xixi628
Quarto Armani Premiere
Hospedou-se em out 2023
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 1 fev 2024
房間不大,但是乾淨衞生。早餐完美!
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6/7
Resposta da propriedade: Dear Xixi628,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work for the Quality Department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for sharing your feedback on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Resposta da propriedade: Dear Tina&T, Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
SuperIan
Armani Junior Suite com Varanda
Hospedou-se em jul 2024
Família
131 avaliação
5.0/5
Excepcional
Publicado em 5 ago 2024
一家四口一起入住,一長者小孩,位置方便,環境也不錯。
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Resposta da propriedade: Dear Superlan,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
turbowu5
Quarto Armani Deluxe
Hospedou-se em mar 2023
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 3 mai 2023
服務挺好的,房間還可以
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Resposta da propriedade: Dear Sir/Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Usuário convidado
Quarto Armani Deluxe
Hospedou-se em jan 2024
Viaje com amigos
5 avaliação
5.0/5
Excepcional
Publicado em 15 fev 2024
總之滿意。很推薦。
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Resposta da propriedade: Dear Sir/Madam,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality Department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Fengdao8828
Quarto Armani Deluxe
Hospedou-se em set 2023
Família
9 avaliação
5.0/5
Excepcional
Publicado em 12 nov 2023
酒店位置很好,服務也好
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Resposta da propriedade: Dear Fengdao8828,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano