Armani Hotel Milano

Avaliações do Armani Hotel Milano

Armani Hotel Milano

Via Alessandro Manzoni, 31, Milan, Lombardy, 20121, ItalyVer detalhes do hotel
Armani Hotel Milano
Armani Hotel MilanoArmani Hotel MilanoArmani Hotel Milano
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1 noite

Avaliações dos hóspedes

4.3/5
Muito bom
43 avaliação
Avaliações verificadas
Agradável e bem localizado4.5
Comodidades4.2
Atendimento4.2
Limpeza4.4
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Todas as avaliações(43)
Avaliações positivas(24)
Avaliações com fotos/vídeo(10)
Avaliações negativas(2)
Karolina
Quarto Armani Deluxe
Hospedou-se em mai 2024
Casal
1 avaliação
5.0/5
Excepcional
Publicado em 19 jun 2024
Love it
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Resposta da propriedade: Dear Karolina,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Diana Mokaber
Armani Première Superior Room
Hospedou-se em mai 2024
Casal
10 avaliação
2.5/5
Publicado em 9 jun 2024
Hospitality was unacceptable, we asked the room service for towel s… after 8 hours we recalled and then they brought it but after EIGHT hours Also We reserved for spa one dag in advance confirmed by the spa and the reception, also they asked time what masseur, and we did our selection, The next to double check what time we had the massage we called the reception and after 20 minutes of them talking to eachother and figure it out they told us we dont have any reservations… also when i booked the room i called the hotel that IT WAS MG BIRTHDAY THE DAY I ARRIVE SO PLEASE PROVIDE ME A CAKE AND THEY ALL SAY YES TELL US WHEN U GONNA ARRIVE I TOLD THEM… NO CAKE NO SIGNE OF even A HAPPY BDAY AND THEY TOLD ME THEY FORGOT WHEN THEY DOUBLED CHECKED EVERYTHING WITH MY BOYFRIEND!!!!!!! Even after my bf retold them about the birthday to remind them.. but …. WORST EXPERIENCE AND BDAY THANK YOU ARMANI FOR JUST KEEPING THE NAME AND LOOSING THE CLASS… we paid only for the name… I HAVE SO MUCH RESPECT TOWARDS ANY DESIGNER BUT THEY ARE USING ONLY THE NAME…… and it shouldnt be a luxury hotel based on the hospitalities!!!
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Resposta da propriedade: Dear Mrs. Mokaber,Warm Greeting from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. Please note that I passed all your comments to the respective department in order to point out your disappointment so that, hopefully, we can better cater to our beloved guests in the future.Furthermore, we have already proceeded in doing the necessary investigations and I really apologize for the issues you experienced and for the fact that we were not able to make you live a wonderful birthday with us. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Jaaa111
Quarto Armani Deluxe
Hospedou-se em jul 2022
Casal
26 avaliação
5.0/5
Excepcional
Publicado em 20 ago 2022
Perfect anniversary experience.
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Resposta da propriedade: Dear Guest,Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience. We are glad to hear that your anniversary experience has reached your expectations and that we were able to make you live a wonderful stay.We look forward to welcoming you back again soon.Best Regards,Giuseppe Losciale
Shanghaiqiushuzhen
Quarto Armani Deluxe
Hospedou-se em mai 2024
Sozinho(a)
2 avaliação
5.0/5
Excepcional
Publicado em 4 jul 2024
優點:房間升級到了premium,酒店和房間都很香,minibar和冰箱裏的都是免費的,一個pad可以控制整個房間,早飯內容豐富有冷的也有熱的,服務很熱情還會記得客人名字來打招呼,最喜歡的是room service的club sandwich超乎預期的好吃! 缺點:沒有HBO,房間牆上的開關太亮了晚上非常影響睡覺,淋浴房門口沒有鈎子不方便放毛巾。
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6/11
Resposta da propriedade: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
yaolin
Quarto Armani Deluxe
Hospedou-se em nov 2024
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 1 jan 2025
挺好的不錯
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Usuário convidado
Armani Junior Suite com Varanda
Hospedou-se em jun 2024
Família
3 avaliação
1.7/5
Publicado em 29 jul 2024
阿瑪尼酒店 非常差勁的體驗 酒店前台服務人員服務態度極差,且有欺騙性,我們預訂的的是68平米的房間,7月27日凌晨值班的服務人員説酒店最大的房間就是50平米,並沒有68平米的房間,欺騙我們説,給我們安排的就是和攜程上定的是一致的,次日我們和酒店確認,服務員説我們住的是52-54平米,實際上有68平米的,但沒有房間了。 冰冷的服務
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Resposta da propriedade: Dear Sir/Madam,Warm Greeting from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.I appreciate the time you have taken to fill out our post-stay survey, communicating the issues you experienced during your stay.The honest feedback you have provided greatly assists us in continuously improving our lifestyle experience in order to better cater to our guests. On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
윤정
Suíte Júnior Armani
Hospedou-se em mar 2024
Família
35 avaliação
4.0/5
Muito bom
Publicado em 25 abr 2024
잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요 잘 쉬다가 왔어요
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Resposta da propriedade: Dear Sir/Madam, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella and I work in the Lifestyle Department. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm Regards, Raffaella AnneseManagement Office
Wendy_ Zhang🌸
Armani Première Superior Room
Hospedou-se em jul 2024
Família
11 avaliação
4.0/5
Muito bom
Publicado em 7 ago 2024
有設計感的酒店,但是房間沒有想象中精緻,衞生間的細節反而感覺更好。剛入住的時候香薰味道過於濃郁。
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Resposta da propriedade: Dear Mrs. Zhang,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Usuário anônimo
Quarto Armani Premiere Terrace
Hospedou-se em ago 2023
Sozinho(a)
6 avaliação
5.0/5
Excepcional
Publicado em 13 dez 2023
沒有任何異味就滿足了 住過太多臭的酒店 這個真的一點都不臭 香香香香香香香香香香香香香香香香香香香香香香香
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Resposta da propriedade: Dear Sir / Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Xixi628
Quarto Armani Premiere
Hospedou-se em out 2023
Sozinho(a)
1 avaliação
4.7/5
Incrível
Publicado em 1 fev 2024
房間不大,但是乾淨衞生。早餐完美!
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6/7
Resposta da propriedade: Dear Xixi628,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work for the Quality Department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for sharing your feedback on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Tina&T
Quarto Armani Deluxe
Hospedou-se em abr 2023
Negócios
120 avaliação
5.0/5
Excepcional
Publicado em 31 mai 2023
非常喜歡阿瑪尼酒店的風格,極簡主義設計理念,房間面積不算很大,不過在歐洲的市中心裏的酒店也基本上是這樣了,位置絕佳,吃飯逛街去景點方便至極,十分推薦,就是早餐另付比較貴。
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Resposta da propriedade: Dear Tina&T, Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
SuperIan
Armani Junior Suite com Varanda
Hospedou-se em jul 2024
Família
131 avaliação
5.0/5
Excepcional
Publicado em 5 ago 2024
一家四口一起入住,一長者小孩,位置方便,環境也不錯。
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Resposta da propriedade: Dear Superlan,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
turbowu5
Quarto Armani Deluxe
Hospedou-se em mar 2023
Negócios
4 avaliação
5.0/5
Excepcional
Publicado em 3 mai 2023
服務挺好的,房間還可以
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Resposta da propriedade: Dear Sir/Madam,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano
Usuário convidado
Quarto Armani Deluxe
Hospedou-se em jan 2024
Viaje com amigos
5 avaliação
5.0/5
Excepcional
Publicado em 15 fev 2024
總之滿意。很推薦。
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Resposta da propriedade: Dear Sir/Madam,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality Department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Fengdao8828
Quarto Armani Deluxe
Hospedou-se em set 2023
Família
9 avaliação
5.0/5
Excepcional
Publicado em 12 nov 2023
酒店位置很好,服務也好
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Resposta da propriedade: Dear Fengdao8828,Greetings from Armani Hotel Milano!Thank you for taking a moment to share your review.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Best Regards,Daniele VastoloArmani Hotel Milano