Avaliações do Kleos Hotel Milano by Kleos Group Collection

We had a great stay at Kleos. It had everything we look for in a hotel. Modern and spotlessly clean room with a great bathroom. The reception was open 24 hours and all staff were extremely friendly and helpful at all times. There is a bistro on site and tastefully decorated sitting area. The location is great, very close to a metro station, as well as tram and bus stops. Tram number 5, which stops just around the corner was very convenient for the train station. The metro was running till later (00:40) on Friday, Saturday and Sunday. However, there are a couple of busses that run after the metro stops. They were fast and easy to use. You can just tap your card to pay ( please note that you have to use a different card for each ticket). Highly recommend the hotel and would happily return on our next trip.

We were in Milan for one night only, so just needed a place for our bags and a good night's sleep. The hotel looks dated from outside and hasn't got much going for it inside. Did not matter to us, as we were not staying long. The rooms are on the small side, but clean (you might need to catch a couple of moths), bathroom a decent size. If you are looking for a centrally located hotel, I would not recommend, as it's about 20 min by bus to Duomo or 15 min by tram to Milano Centrale. The disappointment to us was the lack of soundproofing and subsequent lack of response from the hotel. Guests in the room above or near us woke us up before 6am with TV blasting at full sound. 15-20min in, we contacted Reception, who promised to help, but did nothing. Another 20min later, our second call to Reception went unanswered. We had a "pleasure" of listening to some Italian chat show for almost two hours, it was so loud, we could make out every word. Upon check out , we raised this with the receptionist, who gave us an email address to write to. I am yet to receive a response.

Ho soggiornato in compagnia di una mia amica in questa struttura e ci siamo trovate molto bene. Hotel è situato, a poca distanza dalla fermata della metro Dateo, ben collegata alla stazione centrale anche con il servizio taxi. La struttura è ampia, possiede anche una louge, una hall e a richiesta ha anche il servizio colazione. Ha una palestra a cui si può accedere gratuitamente. La nostra stanza era situata al 5 piano e avevamo anche un terrazzino caratteristico, allestito con tavolino e divanetti. La stanza è ampia, ha un tavolino con 2 sedie, armadio a vista. Il bagno grande, ampia doccia. La nostra stanza era pulita ed accogliente ed il personale molto cordiale e gentile, pronto ad accogliere ogni richiesta.