Red Roof Inn & Suites Hazleton

Never again. The first room I had. There was dirty panties left in the bed, bugs and trash all over the floor, a one inch gap in the door when closed, windows wouldn’t lock, I was upgraded to a suite, outside security door was taped so it wouldn’t close, towels were stained, bed comforter had dried blood on it, shower handle fell off while taking a shower. Their website shows a really nice pool. They haven’t had a pool in years. All of this I spoke with the manager about before leaving. She just said “ I’m sorry”.

We are repeat customers and absolutely look forward to our stay here for a break after a long trip on our way north. It is clean, quiet, and comfortable. Well managed, as check in is a quick breeze with reservations. Never any surprises. Everything works and there is no going back to the front desk with problems. Everything has been remodeled and it is meticulous. Love our travel break here.

This hotel is the best 2 Star hotel I have ever stayed in. The room was clean, the flooring was new and the tub was clean with a spotless white shower curtain. The bed was comfortable and there were many tv channels available. The shower water was hot and the room had a mini fridge and a microwave. The location is very convenient to highways, shopping and restaurants. The free breakfast offered many fresh items. There were many rooms, but it was very quiet at night. The check-in and check out employees were knowledgeable and very friendly. Overall, a great experience. A++++++++++

Very friendly receptionist. Our room was in block D. Super clean. All you need for an overnight stay is provided. In a quiet location. Bed comfy. I travel with my own pillow so no comment on that. Bathroom tile retro looking but the grout sparkling white. Would recommend.

Best thing about it was the comfortable bed, although the pillows were more like cushions, they were so small. Breakfast was also good. Only gave it 3 stars because of thee two positives otherwise it would be 2. Now the not so good - towels we’re so thin you could almost see through them, plug mechanism in bathroom sink was broken, big crack all down vanitory unit, toilet plastic handle broke, toilet roll holder broken, bedside clock had piece missing off corner, wires running around room were a trip hazard, curtains were off the rails and one pair held together with a large paperclip, door to outside didn’t fit and let a shaft of light in, had to block it off with a chair with towel draped over it. Had to pull plug on fridge because it stopped us sleeping with the noise.

We are repeat customers and look forward to our stop after a long drive. Always meticulously clean, quiet and comfortable. Sonny is the perfect hostess. Breakfast is good, too. So great to pull into the parking lot. It's like our home away from home. Love this place.

Stay was great. Clean, quiet room. Super comfy bed. Great service at front desk. Better than average breakfast. Great price. What more could you ask for? We are repeat customers and look forward to our next visit.

Pros: Staff was very friendly and responsive. Good breakfast. Large room. Cons: Room was in desperate need of upgrades. Almost everything in the room was broken or needed to be replaced, including the bed. Except for the bathroom, which appeared to have been upgraded, the rest of the room must have been around since the last century. I feel bad for the staff because they seem to be working hard to keep this place up - they deserve a better property. While this inn has potential, I'd avoid it until they've done more renovations.

Sorry! The manager was accommodating when it sounded like a slam-fest with the doors in D-bldg, shaking the room. The manager got better towels, wash-cloths and bath mat that all had 3” holes (shredded, soiled, not white color). There was an insect with 100 legs, dead beetle on the rug, something fell from the ceiling and I left with small red bites on my chest. Most of the external doors didn’t lock and ones that could be locked were mostly left ajar by guests. The swimming pool was filled with rocks. The rooms are in external buildings and guests have to walk to the main lobby for breakfast (inclement weather). The manager said she serves cold hard-boiled eggs because guests left the serving spoon in the tray. Otherwise, there’s 2 cold cereals, 2 juices, only coffee, those plastic wrapped muffins, plain bagels, yogurt, and the milk tasted almost expired. There’s a small refrigerator, microwave and the bathtubs needed to be refinished; someone’s hair in the sink and needed better cleaning. I hope I don’t have to ever stay there again, due to the bugs. Desk staff were nice. The manager said workers from other countries stay there a lot. Feelings of safety on the campus was questionable.