Usuário convidado
2 de agosto de 2024
Stayed here on Saturday July 27. It's odd that the pictures show such a nice "new" hotel, but as you walk to your room, all the doors are so old and badly scratched up, at least on the 4th floor. And yes the door turned out to be our issue. At 11:30pm, there was knocking at our door. I wasn't terribly concerned, thinking someone is just at the wrong door. Then our door MAGICALLY opened. Luckily I had the latch across the door. There was a man and woman standing there. They said they checked into this room the day before and wanted to know what was going on, and where their stuff was, etc. I told them "Sorry, this room was clean when we checked in." and I shut the door. Finally decided to call to front desk and all I got was a woman who EXACTLY said "Oh, you are in there. I will take care of it." click. I realize I should have questioned the front desk more at the time, but we were exhausted. I asked the woman at the front desk in the morning, but of course, she had no idea that this had happened. I stay in hotels about 100 nights a year, usually alone, and this was a first. Obviously this hotel has some security protocols they are not following, though I have to admit, I usually don't knock on a door IF I have a key card to the room ??
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