K Travels
21 de junho de 2024
Very good location, a little quieter and safe than downtown, nice new area of Lima, lots of good restaurants around.
Hotel is quite new & updated, but unfortunately my toilet was leaking and bathroom floor has been wet.
Service was not quite up to standard either, firstly when I first entered the room refreshing myself, staff just opened the door without even knocking, I was shocked and she just ask was everything okay, I replied yes, but it would be nice if you knock on the door before entering a room with guest in it, what if I am not ready to receive.
Secondly I made two separate bookings for my stay, usually other hotels would just combine two bookings into one stay, but this hotel, they made me checked out first booking in the morning, store luggages at reception and re-check-in again in the afternoon.
Traduzir