Lee S
26 de junho de 2024
We booked this hotel as I am a keen golfer and wanted to try the course next door which I did and thoroughly enjoyed the experience. We were keen on a chilled, relaxing holiday and that's exactly what we had. We went all inclusive and had no complaints with the service and attitude from the staff, they were so welcoming and friendly. The food was well cooked, well presented and delicious with plenty of choice of mains, salads, cheese and crackers, deserts, fruit, icecream and toppings, breads and even showcooking of which the omelettes for breakfast that they cooked were to die for, also the hash browns were the best I've ever tasted. The barstaff responded well to the table buttons which we pressed to order drinks which alerted them by wristwatch. The entertainment was OK but we were not there for that, more for the relaxation so I guess it's each to their own preference. The rooms were well kept and cleaned every day to a high standard. We had a slight issue when the toilet didn't flush one morning but we alerted reception and they explained they knew of the issue and that it was a local fault not the hotel and it was fixed promptly. Also there was a small problem with the lift alarm going off which was promptly repaired. The hotel had an arrangement with the golf club next door and were able to book me in for a game, I had to pay the buggy and club hire fees at the club and pay for the game at the hotel at a reduced rate. The golf course had huge nets up to prevent stray balls hitting the guests, the pool was clean and a perfect temperature considering how hot it was, we witnessed the lifeguard closing down any open unattended parasols when windy (to prevent them from flying into people) and cleaning any leaves and debris from the pool due to the occasional wind, also we regularly saw the pool engineer checking the pool for cleanliness and chemical levels in the mornings. Some people have complained that the town is a short bus ride away but it depends on they're personal requirements, to us it wasn't an issue being all inclusive as we just wanted the relaxation which we had enjoyed, the sunbeds were plentily available all day long too. We did go on the bus into the Pueblo (old town) on one occasion and the bus service was spot on, the driver had no change for my €20 note so he told us to pay double on the way back which we did and the fare was very reasonable €1.20 per person per journey regardless of where we stopped and was available every hour. The little town (Pueblo) was lovely and we enjoyed the little trip out. Overall, it was a peaceful, enjoyable, relaxing stay and we enjoyed our time there and have booked to come back next year. I can't understand the negative reviews that have been left by others as we haven't had any of those experiences during our stay, and if those comments were as bad as described then I would assume the hotel has improved its services to the highest standard since then. Highly recommended!
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