Usuário convidado
12 de agosto de 2024
We had 3 rooms booked for a concert in Moncton. When we got to the hotel our rooms were not ready. We had dinner reservations, so we all got dressed in the public washroom and put our luggage back in the car. They told us they would call when our room was ready and it never happened. We went to supper and went back to the hotel. We grabbed our luggage and went backnim thinking our rooms would be ready for sure. When we got there there was 50+ people in the lobby so we took our luggage back to our cars and went to the concert. Still have not been able to check in, and now it's 10:00 pm. We got the front desk, and they had everything messed up. They tried to rectify it by offering us free breakfast. When we finally got to our rooms, we were supposed to have king-size beds, and only one room had this.
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