Grand Hotel Francia & Quirinale

Really nice hotel with an authentic and warm atmosphere. It was clean here and we got a nice deluxe room with good beds and good air conditioning. The staff are professional and very service minded - but above all incredibly nice and friendly. We especially send our warmest greetings to Marta. We had the best holliday here and will definitely come back. Manu greetings from Eva and Sofie from Denmark.

Reception cordiale e veloce, camera abbastanza confortevole anche se molto ristretta.. Bagni puliti.

The staff couldn’t do enough for us, they were always happy & at least one member of staff had been there for over 30 years - that has to tell you something. Great location for the town, not far from the park & train station. The hotel itself was spotless. It is a family run hotel & you can see the pride in the hotel & staff. A billy bonus was the outside pool, ideal at the end of the day when you wanted to cool down after a busy day visiting the local towns & cities.

This was such a beautiful hotel, and an easy walk from the train station, the funicular to Montecatini Alto, the thermal baths, and the downtown area. The room was very clean and comfortable. They told us we were given a complimentary upgrade when we checked in. To be honest, I would have been fine if we had a non-upgraded room in the back of the hotel. It was so very noisy in the mornings (early) with the tour groups getting ready for their day. The street noise from them, garbage trucks, etc. just floated up and into the room. We were also surprised that they give you an actual key, on a very bulky key chain. Thankfully I had a purse to put it in, would have been uncomfortable in a pants pocket. We had breakfast and dinner in the hotel twice. They had a very nice breakfast buffet. You have to find and ask a staff person for a cappuccino if you want one, it is not offered when you are seated. And don't leave your cappuccino there if you go up for seconds, they clear the table. They have American coffee in the pot to help yourself to. The dinners were very nice too. The first night we had a lady serve us (sorry, I don't remember the names!). The next time we at the gentleman was our server, and he was not very friendly or attentive. Overall, the hotel is lovely, the location is excellent and I would definitely stay here again if I ever find myself in Montecatini Terme again!

This hotel was fabulous. Beautiful old hotel with outdoor swimming pool. Clean, lovely rooms, friendly staff, great food, wonderful bartender who entertained us, lovely little town, nice little park nearby, short walk to train station.

Stayed here as part of a tour. The rooms and beds were comfortable and the staff went above and beyond to make our stay enjoyable. We enjoyed sitting on the front porch area enjoying a drink in the evenings and public areas were very nice. There are a lot of tour groups using this hotel, so when not part of the group dinners, the food choices in the wine bar can be a little sparse but of good quality. There are plenty of good restaurants just a short walk away. Pool area was nice (pool not heated). We would stay again.

Stayed as part of a group. Reception were welcoming and helpful. Public rooms were well furnished and spotless. Pool area small but well maintained. Rooms were a bit of a mix. Furnished in no particular style. We had aroom 216 a corner room which was huge. Lovely big bathroom The only complaint would be that the bedrooms are very dark. Some of them face a derelict villa which was dismal. Independent travellers should be aware that this hotel caters for several large tour groups at a time which makes it very noisy and congested at times. Whilst the wait staff, like all the employees, are exceptionally hard working and efficient the breakfast offering was very poor. Limited in both choice and quality. I have rated this establishment very good but it really needs to improve breakfast to honestly deserve this.

We visited the Grand Hotel around 5 years ago, it was special then but even more special this time. This is a wonderful hotel and we will be returning . The staff are amazing and can never do enough for you but special thanks to Fabio, Margherita, Katia and Roberto

Solo traveller August 2024 I don’t normally write reviews but I couldn’t possibly not share this experience with others about this utterly romantic, charmful hotel, which was an experience that I’ll hold close to my heart forever. I’ve travelled to many countries on my own and vowed I’d never go back to the same place twice, until now! The hotel itself was beyond what I had expected from my extensive google searches before I went. It’s stunning, every new part I discovered, was another ‘oh wow’ moment! Though it has to be said that it’s the staff that makes this hotel even more special. The cleaners, the waiting staff, the receptionists, Roberto :) (the bar man) and the owner of the hotel all in their own unique way make you feel like you’re an old friend, and not in a ‘it’s our job’ way but in a genuine manner, which is yet another thing that separates this hotel from others. As soon as you walk out of the hotel, your steps away from so many restaurants, cafes, clothes shops, pharmacies, a supermarket ,hairdressers, the train station. The funicular, and pasta/wine making classes were also available literally 10/15 minutes walk away. Two events I would highly recommend. After 2 weeks staying here, I still had so many things I wanted to see, do, so I guess I’ll need to come back :)! The pool was also a very welcomed addition, and yes you did get the few dedicated ‘first thing in the morning, drop our towels on the lounger people’ but very often there was plenty of empty ones too, and that was in 37 degrees weather. Thank you to the receptionist and the very sweet funny waitress (I’m sorry I didn’t get their names) for helping me to zip up my dress, quite a sight the 3 of us in the reception area! Lastly the night before I had to unfortunately leave, I asked Fabio in reception what time I needed to check out, he kindly granted me a late check out without me even asking, whilst putting my mind at ease regarding the numerous questions I had about getting a taxi, do the trains run frequently etc. I was fretting about my departure, but he quickly put my mind at ease. Next day, whilst checking out I was chatting to the owner (again never got her name). This woman looks like she came straight from a movie set, but don’t be put off by her grand demeanour , such a down to earth woman with the most biggest, gentlest smile :) Thank you for our chat and your kind words, a perfect ending to a perfect stay All in all 100 out of 5 stars