Grand Hotel Francia & Quirinale

Reception cordiale e veloce, camera abbastanza confortevole anche se molto ristretta.. Bagni puliti.

The staff couldn’t do enough for us, they were always happy & at least one member of staff had been there for over 30 years - that has to tell you something. Great location for the town, not far from the park & train station. The hotel itself was spotless. It is a family run hotel & you can see the pride in the hotel & staff. A billy bonus was the outside pool, ideal at the end of the day when you wanted to cool down after a busy day visiting the local towns & cities.

This was such a beautiful hotel, and an easy walk from the train station, the funicular to Montecatini Alto, the thermal baths, and the downtown area. The room was very clean and comfortable. They told us we were given a complimentary upgrade when we checked in. To be honest, I would have been fine if we had a non-upgraded room in the back of the hotel. It was so very noisy in the mornings (early) with the tour groups getting ready for their day. The street noise from them, garbage trucks, etc. just floated up and into the room. We were also surprised that they give you an actual key, on a very bulky key chain. Thankfully I had a purse to put it in, would have been uncomfortable in a pants pocket. We had breakfast and dinner in the hotel twice. They had a very nice breakfast buffet. You have to find and ask a staff person for a cappuccino if you want one, it is not offered when you are seated. And don't leave your cappuccino there if you go up for seconds, they clear the table. They have American coffee in the pot to help yourself to. The dinners were very nice too. The first night we had a lady serve us (sorry, I don't remember the names!). The next time we at the gentleman was our server, and he was not very friendly or attentive. Overall, the hotel is lovely, the location is excellent and I would definitely stay here again if I ever find myself in Montecatini Terme again!

This hotel was fabulous. Beautiful old hotel with outdoor swimming pool. Clean, lovely rooms, friendly staff, great food, wonderful bartender who entertained us, lovely little town, nice little park nearby, short walk to train station.

Stayed as part of a group. Reception were welcoming and helpful. Public rooms were well furnished and spotless. Pool area small but well maintained. Rooms were a bit of a mix. Furnished in no particular style. We had aroom 216 a corner room which was huge. Lovely big bathroom The only complaint would be that the bedrooms are very dark. Some of them face a derelict villa which was dismal. Independent travellers should be aware that this hotel caters for several large tour groups at a time which makes it very noisy and congested at times. Whilst the wait staff, like all the employees, are exceptionally hard working and efficient the breakfast offering was very poor. Limited in both choice and quality. I have rated this establishment very good but it really needs to improve breakfast to honestly deserve this.

We visited the Grand Hotel around 5 years ago, it was special then but even more special this time. This is a wonderful hotel and we will be returning . The staff are amazing and can never do enough for you but special thanks to Fabio, Margherita, Katia and Roberto