Ambasciatori Palace

Enjoyed 4 nights in a lovely classic room at the Ambascatori Palace. The hotel is ideally located between the town centre and the beautiful park. The staff are very helpful and courteous and overall we had a very enjoyable time and would highly recommend this hotel. Montecatini Terme is an ideal base for visiting the many famous Tuscan locations.

We were here for a Cosmos tour, we stayed here two nights, it was very warm and the air conditioning was not working. We were told they were working on it! Had a group dinner here, it was horrible. Breakfast was ok, good variety. Rooms were old but ok, tiny showers. Very slippery bathroom tiles. Absolutely beautiful pool area on the roof with gorgeous view!! Best part of this hotel.

MUY MAL SERVICIO, NO NOS SUBIERON NUESTRAS MALETAS, EL CHICO DE LA RECEPCION NO FUE AMIGABLE, NOS DIJO QUE NUESTRAS MALETAS YA ESTABAN EN NUESTRO CUARTO Y NO ERA VERDAD ESTABAN EN UNA ESQUINA ABAJO EN LA RECEPCION, LAS CAMAS DURAS Y MUY INCONFORTABLES.NO RECOMIENDO ESTE HOTEL.

Parts of the hotel fabulous other parts disappointedly poor! Reception staff excellent- all very helpful Maintenance staff - fabulous Food - monotonous and overcooked (meat was so bad on two evenings we couldn’t even discern what it was - 2 vegetarians on our party had cheese at most meals and the coeliac was not catered for at all she left feeling very unsafe with food availability. ) Bar staff - let the place down massively - rude, ignore customers, call them names (shouldn’t assume none of their guests speak Italian!) etc Hospitality staff ok but constantly under pressure. Hotel pool drained so not available, nothing on hotels website says this! Rooms nice, clean and spacious though Concerns that almost every room in our party was charged for ‘water from the minibar’ which no one actually took, also bar staff booking drinks to the room which we didn’t have - really spoiled the trip! No one at any time until checkout mentioned the city tax €1.40 pppn not much on the grand scheme of things but a minor irritation to have it dropped on the last night.

Hotel che vive di Gloria passata…, soprattutto per quanto riguarda la parte esterna non è’ sicuramente un 4 stelle…Noi abbiamo soggiornato in una suite e l’aria condizionata, soprattutto nella parte dove dormiva mia figlia, non funzionava per cui, essendo giornate roventi, non abbiamo riposato bene. La colazione sia dolce che salata e’ varia, con prodotti ottimi e personale in sala molto attento e gentile. Ottima posizione.

Die Dachterrasse mit dem Pool war nicht zu benutzen. Der Aufenthaltsbereich/Bar zeigte deutliche Abnutzungspuren. Die Außenanlagen waren sehr ungepflegt. Gegenüber den benachbarten Hotels fiel dieses Haus sofort negativ auf. Das Zimmer und Bad war in Ordnung und wurde auch täglich gereinigt. Das Frühstück war sehr eingeschränkt: Keine Abwechslung bei Wurst und Käse, immer nur eine Sorte. Rührei und Frühstücksei wurden angeboten. Tomaten und Gurken waren nich durchgängig vorhanden. Selbst bei den Brötchen musste man immer wieder warten bis wieder welche aufgebacken waren. Das Servicepersonal wollte nicht angesprochen werden und wenn doch, gab es eine ungenügende und fast schon freche Antwort. Selbst das Personal an der Rezeption war sehr unfreundlich, fast schon feindselig. Wir waren 7 Tage mit einer Reisegruppe in dieser Herberge und konnten daher leider das Hotel nicht wechseln. Für eine oder zwei Nächte kann man hier nächtigten, keinesfalls länger.

Die Zimmer und das Bad waren ok und wurden täglich gereinigt. Für ein 4 Sterne Hotel war das Frühstück eine Enttäuschung. Am Kaffeeautomat ging nur ein Programm und es gab nur eine Teesorte. Die Bedienung kam uns überfordert vor. Kann man nur bedingt weiterempfehlen.

Questo albergo è circa il sesto a Montecatini Terme in cui ho soggiornato. Ha un'ottima posizione - vicino al centro, vicino al parco, vicino alla funivia per Montecatini Alto. Le camere sono belle, pulite. Ricca colazione e ottima cena. Il personale è molto gentile e accomodante. Mi piacerebbe tornare qualche volta. Grazie a tutti!