Avaliações do InterContinental Hotels Montreal

Very convenient location! However, just want to say that if you're from Asia, then this is not the equivalent of the Intercontinental hotel you'd find in Asia. The services aren't as detailed or as much as you'd expect if you're used to living in Asia. I had to clean up the trash myself as I wanted to save housekeeping work for them though. They met all my in-room demands though and room is descent size but very dim. The location is unbeatable and I felt very safe traveling alone walking back to the hotel at night.

Service is poor I felt disrespect from the front desk，When I needed valet parking service but couldn't find the clerk at the gate, I had to ask Eric at the lobby, who was very impatient. Because we booked multiple rooms, Eric could not find our reservation of one room when we checked in due to the fault of the hotel system, and he tried to shift the responsibility to us. When the other staff members in the back room confirmed that it was a system malfunction, Eric did not apologize for wasting half an hour of our time and his arrogant attitude, nor did anyone give us a reasonable explanation and compensation. I'll never come here again