Mary Joy Henson
16 de julho de 2023
I have got several issues with their staffs. For a business that had been existing for a quite a while, you would expect for their staff to be well trained when it comes to dealing with their guests.
I could not provide into further details due to restrictions on the number of characters for this review so I will just sum it up:
1) Very rude, unprofessional and untrained staff - Both at hotel reception and restaurant. They seem so almighty and so high strung to apologise for their shortcomings or errors. Such crappy customer service these guys provide and so snubby.
2) Blood on bed linen, please see attached photo. No one in my group is on their period at this time.
I would more than happy to provide further details if I can. Unfortunately, in this platform, I am not restricted.
So yeah, the disappointment never ends. I was just glad that this booking was only for one night. Otherwise, it would have been very disastrous. So yeah, that is 1 STAR. If I could give ZERO star, I would.
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