Usuário convidado
22 de novembro de 2023
We booked a couple of nights away through ***********. And booked this hotel due to it being close to the town. What a let down we got there about 4.30. We wasn't taken to our room, just told where it was, the pictures of the rooms looked really nice. We was in room 17, which had the 4 poster bed in it. Looked nice was a bit chilly as the heating wasn't on. Had a drink the radiator started to warm up, so went for a meal in the bar. Food was quite good. But when we went back to the room the radiator was red hot but no heat in the room. Tried the shower, no hot water. Went to tell the staff was told well it's a old building it takes time. Anyway we was taken to room 14, she tried the shower only to find it was broken. Took us to room 16 which was lovely and warm and the shower also worked. The bed was clean and comfortable. Next day hubby was going to have a shower, no hot water at all. Heating engineers were in the building, but after they had been there was no heating, went out for a lovely meal in the town. Room was freezing when we got back ended up in bed by 9.30 just to keep warm. Wish we had seen the reviews as we would not have booked. And since seeing the reviews and seeing they go back at least 10 years, looks like nothing has been done as all what we have said everyone else had also said. Won't be going back. It needs gutting and rebuilding. Would not recommend to anyone. Will also be telling ***********.
Traduzir